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American Association of Pharmaceutical Scientists

American Association of Pharmaceutical Scientists. Facilitate for Group Results. Objectives. Create an environment that fosters open dialogue in groups Apply a variety of questioning techniques to create group engagement Use creativity and flexibility in facilitation methods.

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American Association of Pharmaceutical Scientists

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  1. American Association of Pharmaceutical Scientists Facilitate for Group Results

  2. Objectives • Create an environment that fosters open dialogue in groups • Apply a variety of questioning techniques to create group engagement • Use creativity and flexibility in facilitation methods

  3. The Power of Facilitation

  4. Attributes of Effective Facilitators

  5. Levels of Listening Empathetic Attentive Selective Pretend to listen Ignore

  6. Targeting Questions

  7. Targeting Questions

  8. Silence is Golden

  9. Leveraging Facilitation Techniques Groups Pairs Triads Have Participants Report Back! In Dale Carnegie’s research, he discovered that Socrates represented himself as the dullest person in the crowd.

  10. Q&ADo’s and Don’ts

  11. Panel Discussions What’s in It for Me to be a Moderator/Facilitator? Binodh DeSilva

  12. Why Volunteer to Be a Moderator/Facilitator? • Merriam Webster Dictionary Definitions: • mod·er·a·tor • noun \ˈmä-də-ˌrā-tər\ : someone who leads a discussion in a group and tells each person when to speak : someone who moderates a meeting or discussion • fa·cil·i·ta·tor • noun \fə-ˈsi-lə-ˌtā-tər\ : one that facilitates; especially:  one that helps to bring about an outcome (as learning, productivity, or communication) by providing indirect or unobtrusive assistance, guidance, or supervision

  13. Benefits to Being a Moderator • Showcase your knowledge • Leadership opportunity • Communication skills • Organizational skills • Negotiation skills • Learning a new area • Public speaking • Networking • Fun • Teaching opportunity It is a Career Development Opportunity

  14. Panel Discussions • Best moderator practices for preparing a • roundtable session. • Andy Vick

  15. Moderator Best Practices • If a session is not carefully planned it can easily turn out to be a disaster, and a large part of that planning involves you! • Pre-meeting Tips: • Contact speakers early • Request contact info, session-related details (e.g., bio, title, abstract), & outline session expectations • Encourage speakers to identify a back-up! • Request draft slides 2 weeks prior to the event, review for content, layout, etc. • Schedule pre-meeting(s) to review slides, logistics & on-site drill • Prepare mock questions & have audience plants

  16. Moderator Best Practices • Pre-Session Tips: • Have speakers show up to the session ~30min early • Meet with your speakers, outline duties and remind time limits • During Session Tips: • Keep the session on time and on track • Avoid formal intros • Get panelists to talk to each other and get the audience involved early • Thank speakers, organizer, audience… • Expect the unexpected • Post-Meeting: • Send a personal thank you to your speakers & share feedback • To summarize, I can’t help but think of one word –COMMUNICATION. Provide your speakers with all of the tools necessary to be successful!

  17. Panel Discussions Moderator Crisis 101: What can you do? Raimund Peter

  18. Panel Discussions • Moderator Crisis 101: • What can you do? • What if ? Being prepared • Communicate, communicate, communicate • 2 examples happening on last Friday

  19. Commit to Facilitation Excellence As a result of today’s session: What is one thing you will do differently as a moderator/facilitator? What benefits will you and your participants receive?

  20. Commit to Facilitation Excellence As a result of today’s session: What is one thing you will do differently as a moderator/facilitator? What benefits will you and your participants receive?

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