Bringing users to your library through WorldCat

1. Bringing users to your library through WorldCat Pierre Malan Director: Client Services

2. Everything that can be invented has been invented.- - 1899, Charles Duell, U.S. Office of Patents. I have traveled the length and breadth of this country and talked with the best people, and I can assure you that data processing is a fad that won't last out the year. - - 1957, The editor in charge of business books for Prentice Hall

3. Source: Online Catalogs: What users and Librarians want, OCLC ,2009

4. Our staff understand what our end users want from our catalog • A – True •B – False •C – Don’t know Source: Online Catalogs: What users and Librarians want, OCLC ,2009

5. Our staff understand what our end users want from our catalog • A – True 20% •B – False 30% •C – Don’t know 30% Source: Online Catalogs: What users and Librarians want, OCLC ,2009

6. My library’s end users are satisfied with our online catalog •A – True •B – False •C – Don’t know Source: Online Catalogs: What users and Librarians want, OCLC ,2009

7. My library’s end users are satisfied with our online catalog •A – True 9% •B – False 42% •C – Don’t know 24% Source: Online Catalogs: What users and Librarians want, OCLC ,2009

8. My library’s catalogingpractices and priorities reflect what end users want from our catalog •A – True •B – False •C – Don’t know Source: Online Catalogs: What users and Librarians want, OCLC ,2009

9. My library’s catalogingpractices and priorities reflect what end users want from our catalog •A – True 24% •B – False 15% •C – Don’t know 17% Source: Online Catalogs: What users and Librarians want, OCLC ,2009

10. Specialist’s view: • Conformance to specifications (rules) • Priorities: Fullness and detail Pragmatist’s view: • Make as many materials as possible available as quickly as possible • Priorities: speed and efficiency End-user’s view: • Easy and convenient Source: Online Catalogs: What users and Librarians want, OCLC ,2009

11. Source: Online Catalogs: What users and Librarians want, OCLC ,2009

12. What is most essential to help identify an item ? Source: Online Catalogs: What users and Librarians want, OCLC ,2009

13. What changes can be made to help identify an item ? Source: Online Catalogs: What users and Librarians want, OCLC ,2009

14. What is the most important information that help you find an item ? Source: Online Catalogs: What users and Librarians want, OCLC ,2009

15. Top data quality enhancements ? Librarians suggestions Source: Online Catalogs: What users and Librarians want, OCLC ,2009

16. Top data quality enhancements ? Users suggestions Source: Online Catalogs: What users and Librarians want, OCLC ,2009

17. In summary what did we learn ? • Delivery is as important, if not more important, than • discovery. • • Seamless, easy flow from discovery through delivery is critical. • • Improve search relevance • • Add more links to online full text (and make linking • easy) • • Add more summaries/abstracts: Make summaries more prominent • • Add more details in the search results (e.g., cover art and summaries Source: Online Catalogs: What users and Librarians want, OCLC ,2009

18. Libraries need discovery tools because users want a single search box for everything.  This is the only way to compete with Google. A discovery service must leverage advantages offered by libraries Catalogs have benefits but don’t have an ideal interface. Federated searching is far too slow for today’s user and not uniformly indexed/ranked. End users should not have to know database names or be required to sift thru long list of resources Discovery services offer lots more opportunity to get a lot more out of indexes Recent faceoff between EBSCO Discovery Service (EDS) and Serials Solutions

19. How will we make it happen: WorldCat ?

20. Client Computing Social networking Mobile Applications

29. 202 Million records 1.6+ billion holdings

30. GAELIC Libraries (Unisa) SACat

31. www.worldcat.org

32. sabinet.worldcat.org

33. sabinet.worldcat.org

35. Unisa Library - As an example as part of GAELIC

36. unisa.worldcat.org

37. Individual user profile

38. Linking to other social networks

41. My preferred libraries

42. Linking to full text

44. Detailed content

47. Individual user profile – more benefits