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Patient Satisfaction After LASIK: Analysis of Over 15,000 Patients Steve Schallhorn MD Consultant for AMO Medical Director Optical Express. Methods. Consecutive treatments 24,309 pts (47,522 eyes) Excimer: VISX Star (standard or Custom) (AMO) LASIK flaps: Intralase FS-60 (AMO)
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Patient Satisfaction After LASIK:Analysis of Over 15,000 PatientsSteve Schallhorn MDConsultant for AMOMedical Director Optical Express
Methods • Consecutive treatments 24,309 pts (47,522 eyes) • Excimer: VISX Star (standard or Custom) (AMO) • LASIK flaps: Intralase FS-60 (AMO) Moria Evo3 One Use-Plus (Moria SA) • Mean Age 39.0 yrs Range 18 – 71 yrs • Male 44% Female 56% • Mean MSE -1.86 ± 2.72 D (range -11.63 to +6.00 D)
Completion of Questionnaire • 55% of pts completed a 1 month Questionnaire • 13,370 pts (26,137 eyes) • Analysis of pts who completed Questionnaire vs those that didn’t • No significant differences observed in pre- or post-op: • Sphere • Cylinder • UCVA • BCVA • Statistically significant differences in: • Age 0.3 years • Gender 3%
Questionnaire • Computer-based • Completed in the clinic at 1D, 1W, 1M, 3M • Responses data-based and analyzed
What does the questionnaire assess? • Appearance of the facilities • Wait times • Visual outcome • Quality of care provided • Performance, care, compassion of staff • Questions answered • Expectations met • Impact on life • Satisfaction
How satisfied are you with the post-operative care that we have provided for you since your treatment?1 month postop 99% Satisfied
How Satisfied are you with your vision today?1 month postop 96% of satisfied
Effect of Ablation Profile:Satisfaction as a Function of Preop SphereWFG vs Standard Ablation (all femto flaps) % of Patients Satisfied Insufficient data
Conclusions • Patient satisfaction multifactoral • Care provided, friendliness of staff, wait time, etc. • Most significant correlations for outcomes: • UCVA • Latest technology (WFG & Femtosecond) • Based on large sample size