1 / 13

RaceIT Online Registration Overview

RaceIT fully customizable online registration provider.

cschmidtva
Download Presentation

RaceIT Online Registration Overview

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chris Schmidt chris.schmidt@raceit.com 804-955-4434 www.raceit.com

  2. Who we are The most stable, robust and customizable online registration platform in the event industry! How we operate Key Statistics • We focus on enhancing your brand, your identity, and your event through our software • We strive to make registering intuitive, customizable, and simple • We are stable, secure, and scalable to meet the needs of any event. • We focus on service, service, service. • 8 years focused on endurance • 25 Associates (and growing) • 25,000 events managed • 4 million registrants per year • 7,500+ clients • $225+ million in transactions per year • 20+ countries & languages served

  3. A few of our Partners….

  4. The Race IT Difference Highly Customizable Registration Platform – Intuitive, white-labeled and configurable to meet your needs and enhance your brand. Industry-Leading Technology – We have the most robust suite of features and functionality. Period. Value – The most aggressive, inclusive, and transparent pricing in our industry. Increased Participation and Revenue Per Registrant through our suite of offerings. Stability, Security, and Scale – Infrastructure to handle events of all sizes. Industry-leading protection of your participants’ information. We do not sellor share your participants contact information, and we do not market products to them, ever. Service, Service, Service – Dedicated Account Managers and Customer Service answer all calls personally, no phone trees or automatic prompts. We provide service to your event as well as your athletes. Big enough to handle the largest events, small enough to provide personalized care...

  5. Our Specialties • Custom solutions for small to large, unique, marquee events, event series • Consultative approach on which Registration Features to deploy per customer • Increasing Revenue Per Registrant through combined Marketing, Feature selection, Merchandise, and Analysis • Making our brand disappear so that your Athletes see only yours. • Clean and Simple • No confusion for the Athlete • Responsive Registration Path design • Market-leading compatibility with desktop, tablet, and mobile formats • Integrations with other 3rd parties serving your event

  6. Industry Leading Technology The most robust suite of registration capabilities. Period. Specialty Features Traditional Features • User Permissions Architecture • Custom Discount Code Support • Exclusive Category Options • Reservation Codes • Participant Email Correspondence • Membership Management • Auto-bib Assignment • Charity Donations • Refund Processing • Rebate Options • International Language Support • Foreign Currency Support • Franchise/Licensee Support • Custom Website Registration Counter • Transfers and Deferral Engine • Mobile/Tablet compatibility • Social Media integration • Bundling / Multi-Event Transaction • Web Design and Hosting • Discount Codes • Lottery • Rush Registration • Searchable Race Results • Team/Volunteer Registration • Registration Insurance • Robust & Flexible Reporting • Participant Editing • Fully Branded and Customizable Registration Page Per Event • eCommercePlatform

  7. Fully Compatible with Mobile and Tablet Up to 45% of registrations are now completed via mobile device • Responsive design is dynamic and scalable for desktop, tablet, and mobile • Allows users to register from anywhere • Intuitive design only pushes device-appropriate content to the user’s device • Less content for smaller devices leads to faster registration • Clean and Simple • Registration Path Abandonment (6 - 8%) below industry averages (10 - 12%)

  8. Customizable Registration Path: Celebrating Your Brand Intuitive, white-labeled and completely configurable How we operate… • Customizable • White label • SSL certs • Simple and uncluttered • No ads • No “powered by….” • No distractions • Your event • Your brand • Your identity • Your culture • Your imagery • Your logos • Your sponsors • Your charities What you don’t see… What you do see…

  9. More we can offer… Unique Capabilities through Integrations • Integrations • Registration Insurance • Travel Insurance • Military Authentication • USAT membership authentication • PayFlow Pro • Payvision • ZumTri: Digital course • Google+ • Facebook / Twitter

  10. Social Media • Social Media integration is one of our most powerful tools. It enables you to: • Promote your event • Communicate with registrants • Increase registration volumes Promotion Connectivity Going Viral UPDATE YOUR WEBSITE INSTANTLY • Promote your event’s social media platform directly through Race IT • Registrants can share your brand and promote recognition with a “post” icon in the registration path • Viral messaging can be used as both a promotional and communications tool • Embedded URLs within a “post” link directly to registration page • “Shares”, “Likes”, “Follows”, etc on the Race IT site are applied to your organizations social media

  11. Architecture: Stability, Security, and Scale Infrastructure to handle events of all sizes. Industry-leading protection of your participants’ information • Average 99.95% uptime YTD • Cloud-based, Virtually Hosted Environment • Scales to meet demand unique to client needs (add server/bandwidth/CDN capacity as needed) • Capacity scalable (ex; 150k reg per hour, 2k reg per minute, etc…) • Data Centers • Geo-redundant with BGP failover • Primary and Secondary, geographically distant facilities (Atlanta/Louisville) • PCI/DSS compliant • Load-balanced servers w. redundancy • PCI Compliant • PCI/DSS compliant firewall • Real-time payment info exchange so we do not store cc information • Intrusion protection and detection software • 3rd Party Integrations with Social Media, CRM, membership validation, email, etc… • User authenticated Import/Export/Upload/Reporting capability • Planned weekly overnight maintenance • Monitored 24/7/365 by our team

  12. Service, Service, Service Dedicated Account Managers and Customer Service answer all calls personally, no phone trees or automatic prompts. We share your passion and treat your event like our own. Personalized Attention • Account Managers • Dedicated contact for you, plus backup for redundancy • Average tenure of 7+ years in Client Management roles • Expertise in service as well as technology • Reporting and Analytics expertise • Access to all functions of the platform for real-time assistance • No phone trees • You will talk to a person! • Phones answered within 3 rings • Your emails won’t go unanswered either – we target resolution of all support inquiries in the same business day. • We take care of your participants too! • We handle questions from your participants about your event’s registration inquiries.

  13. Service, Service, Service Our team is here to support yours. We define ourselves as a software company and a service company, and we view both aspects of what we do as equally important. Challenge us. We’re up for it. • Technical Specialists • Platform Developers • Dedicated Quality Assurance • Web Designers • Art Directors • Project Managers • Sales • Account Managers • Accounting Professionals • Leadership Team

More Related