專案管理及電子化探討 - 華夏科技管理機制 PMS 介紹 簡報人 : 何堅信 華夏科技資深顧問經理 2006/5/18

1. 專案管理及電子化探討 -華夏科技管理機制PMS介紹簡報人: 何堅信華夏科技資深顧問經理2006/5/18 華夏科技股份有限公司

2. Agenda • Project Management Definition and Concept • The Spirit of AsiaTEK Management System - Overview - Introduction of AsiaTEK PMS Management System - The Duty of Manager - Description of PMS

3. Project Management Definition and Concept

4. Why Project Management? • Executives are facing increasingly complex challenges today, such as: • Rapid technological advancements • Escalation for salaries, raw material and equipment costs • Limited in how far they can cut manpower without risking corporate profitability • Almost all of today’s executives are in agreement that project management is the solution to major corporate problems involves better control and use of limited existing corporate resources.

5. Project Management Definition and ConceptWHAT IS A PROJECT? Small projects: building a wood deck.. Complex projects: Launchingspace shuttle… Multiple projects… A PROJECT is… A temporary endeavor undertaken to create an unique product or service to achieve the goals and objectives of an organization. In a PROJECT… * There are unique deliverables * A project has a beginning and an end, phases and project life cycle * A project has many constrains

6. Project Management Definition and ConceptWHAT IS PROJECT DELIVERABLES ? ANY MEASURABLE, TANGIBLE, VERIFIABLE OUTPUT THAT MUST TO COMPLETE THE PROJECT REQUIREMENTS Examples of Project Deliverables: Market analysis report Feasibility study report Project description Project plan Product specifications Prototype of new product Tests of the new product Enhancement or revision to the new product Deliver and acceptance

7. WHAT IS PROJECT MANAGEMENT? Project Management is… directing the… nature, quantity, and timing of… resources, skills, and knowledge (and to satisfy stakeholders objectives) to complete a particular task within… technical financial, and schedule … constraints

8. Project Management Definition and ConceptWHAT IS PROJECT PHASE ? A process of collecting project activities. Examples are: Phase 1: Determine Need and Feasibility Phase 2: Create Project Plan Phase 3: Create Product Specifications Phase 4: Create Prototype Product Phase 5: Test and Implement Deliverables

9. Project Management Phases I. Determine Need & Feasibility II. Make a Project Plan III. Define Specs IV. Create Deliverables V. QC & Implement Deliverables

10. Project Management Definition and ConceptWHAT IS PROJECT LIFE CYCLE ? A process of collecting decision requirements for the stakeholders of project phases for the purpose of determining the control needs. Examples are: Phase 1: Determine Need and Feasibility—culminates in a formal approval of the project concept or a “go or no go” decision Phase 2: Create Project Plan—Getting the project plan approved by sponsors before work begin. Phase 3: Create Product Specifications—obtaining approval of the specifications from sponsors and stakeholders.

11. Project Management Definition and ConceptWHAT IS PROJECT LIFE CYCLE ? Phase 4: Create Prototype Product—Obtaining sponsor approval for each deliverable or services Phase 5: Test and Implement Deliverables—Sponsor or stakeholder accepts the full production of the product.

12. Project Management Definition and ConceptCommonProject Problems Poor estimates and plans Lack of quality standards and measures Inadequate specification of work Lack of knowledge of application area Lackof up-to-date documentation Lack of communication between users and technicians Changing statutory requirements Deadline pressure Lack of quality control

13. Project Management Process II. Make a Project Plan I. Determine Need & Feasibility III. Define Specs IV. Define Deliverables V. QC & Implement Deliverables Initiating Planning Executing Controlling Closing

14. Project Management Process Project Process is a series of actions designed to bring out specific results Initiating Planning Executing Essential Planning Discretionary Planning Controlling Closing Quality Plan Staffing Plan Risk Mgmt Plan Communications Plan Procurement Plan

15. Project Management Process Project Process is a series of actions designed to bring out specific results Initiating Planning Executing Proj Plan Execution Team Development Controlling Closing Information Distribution Solicitation Source Selection Contract Administration

16. Project Management Process Project Process is a series of actions designed to bring out specific results Initiating Planning Executing Progress Reporting Proj Change Control Controlling Closing Scope Change Control Cost Control Quality Control Risk Control Quality Assurance

17. Project Management Process Project Process is a series of actions designed to bring out specific results Initiating Planning Executing Controlling Closing Scope Verification Administrative Closure Contract Close-Out

18. The Spirit of AsiaTEK Management System • Overview • Introduction of AsiaTEK PMS Management System • The Duty of Manager • Description of PMS

19. Agenda • Overview • Introduction of AsiaTEK PMS Management System • The Duty of Manager • Description of PMS

20. The develop goal of management system of AsiaTEK The Balance of discipline and Creativity

21. The framework of Management System Strategy Finance Interaction & Grow up Customer Service Value Chain & SOP Note:The view of balance score card

22. 華夏價值AsiaTEK Value™

23. Vertical integration Framework of AsiaTEK Management System Goal & future framework Basicarchitecture – AsiaTEK Value PMS Cost Management System

24. Horizontal integration Framework of AsiaTEK Cost Management System Information System of Cost Management Value Flexibility Cost Quality Time 1.Lifecycle of Product & Project 1.ABC Cost& Management 1.Cost of quality 1.Varied & Compose of Product & Project Value chain analysis 2.Cost & Budget Management 2.Good ratio 2.Turnover ratio 3.Quality of customer Service 2.Risk Management 3.Manpower planning 4.Capacity & Performance Management 5.Lifecycle Cost of Product & Project

25. Integrated Strategical Cost Management Goal & future framework Basicarchitecture – AsiaTEK Value PMS Cost Management System

26. Integrated Strategical Cost Management Goal & future framework Basicarchitecture – AsiaTEK Value PMS

27. Integrated Strategical Cost Management Goal & future framework Basicarchitecture – AsiaTEK Value Information System of Cost Management Value Flexibility Cost Quality Time Reward system Performance Evaluate System

28. Agenda • Overview • Introduction of AsiaTEK PMS Management System • The Duty of Manager • Description of PMS

29. PMS 的管理邏輯 Information System of Cost Management Value Flexibility Cost Quality Time 1.Lifecycle of Product & Project 1.ABC Cost& Management 1.Cost of quality 1.Varied & Compose of Product & Project Value chain analysis 2.Cost & Budget Management 2.Good ratio 2.Turnover ratio 3.Quality of customer Service 2.Risk Management 3.Manpower planning 4.Capacity & Performance Management 5.Lifecycle Cost of Product & Project

30. Activity Based CostingManagement作業基礎成本及管理的概念 利用作業次數、時數、專案案號及作業類別等成本動因來作為評估組織各項成本流向的依據，藉此判斷組織運作之績效與流程改善的依據，同時也提供組織分配各項成本的精確成本動因 。

31. Cost & Budget Management成本及預算管理 1.專案成本預估及前置成本預估 2.P&L及ROI分析 3.專案成本管理-人力、採購、外包及管銷費用

32. Manpower planning人力規劃 1.Manpower Resource Planning Report 2.人力規劃差異分析

33. Capacity & Performance Management產能及績效管理 1.有償及有效時數 2.人力分布派圖

34. Lifecycle Cost of Product & Project產品及專案生命週期成本

35. Cost of quality品質成本 是一抽象的數量化分析,可以用產品導入時程的變動來作為計算的標準,或者是產品測試的次數、人力及投資金額為計算的標準,是公司為提供品質所付出的代價分析

36. Good ratio良率 DTS

37. Quality of customer Service客服品質 DTS

38. Lifecycle of Product & Project產品及專案生命週期 專案時數週報及專案卡

39. Turnover ratio週轉率 和產品及專案生命週期相似， 換算出 產品的最大收入可能性

40. Varied & Compose of Product & Project產品及專案的變化性及組合 利用系統所蒐集到之成本及作業資料來作為決策分析之依據,擬定產品及專案的變化性及組合策略,同時管理風險

41. Risk management風險管理 • 利用系統所蒐集到之成本及作業資料來作為決策分析之依據,擬定管理風險策略

42. Agenda • Overview • Introduction of AsiaTEK PMS Management System • The Duty of Manager • Description of PMS

43. Role of the Project Manager Project Management Skills What skills are important to be successful PM? Survey results from business, industry and government sectors identified that a Project Manager must have the following categories of skills: • Technical • Communication • Management • Negotiation

44. Role of Manager CMMI Level Five Model Optimal Measurement Management SOP

45. 主管在管理體系中應扮演的角色 • 1.建立管理系統的正確資料。 • 2.要求團隊執行標準作業程序 • 3.透過系統，在每週進行人力規劃及工作的工時預估時，確實安排內容，並設定團隊成員的工作目標。 • 4.透過系統上的正確資料與團隊中每個人員互動。 • 5.透過系統上的正確資料，以客觀的數量化資料進行管理。 • 6.回饋管理系統各項管理流程改善方案。

46. 建立管理系統的正確資料 • Garbage In ! Garbage Out ! • 協助管理系統建立營運基礎資料的正確性與可用性。 • Time sheet & Call report 審核要領。 • 報表的閱讀要領。

47. 建立管理系統的正確資料 • Garbage In ! Garbage Out ! • 協助管理系統建立營運基礎資料的正確性與可用性。 • Time sheet & Call report 審核要領。 • 報表的閱讀要領。

48. 建立管理系統的正確資料 • Garbage In ! Garbage Out ! • 協助管理系統建立營運基礎資料的正確性與可用性。 • Time sheet & Call report 審核要領。 • 報表的閱讀要領。

49. 建立管理系統的正確資料Time sheet 審核要領 Time Sheet Working Report 單向工時作業 互動式工作溝通平台 - 透過工作內容的了解及工作執行的要求達到工作溝通的目的

50. 建立管理系統的正確資料Time sheet 審核要領 五要領 • 1.反應真實專案及工作項目 • 2.反應真實投入時數 -以工作目的為Charge的原則 • 3.充分說明工作內容 • 4.專案進度應依工作項目完工比率來估計,而非時數耗用率 • 5.專案問題應要求團隊利用此平台反應出來,審核主管亦應確實回覆 三不可 • 1.不可因案號時數不足,找有剩的案號Charge • 2.沒有工作不可Charge有償專案 • 3.工作內容說明不可與作業類別相同及模糊不清