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Procurement Best Practices Optimizing Your Small Parcel Program GSA Transportation Forum March 22, 2012. Today’s Topics. Small Parcel Best Practices & Agency Considerations GSA PayPort Express – Maximizing Value for Federal Agencies Brief Demonstration.
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Procurement Best PracticesOptimizing Your Small Parcel ProgramGSA Transportation ForumMarch 22, 2012
Today’s Topics • Small Parcel Best Practices & Agency Considerations • GSA PayPort Express – Maximizing Value for Federal Agencies • Brief Demonstration
Questions to Ask Yourself About Your Small Parcel Program • How do you know how you are doing/ what opportunities exist? • How do you measure it? • What are the largest opportunities/ elements you key in on? • Where and how do I get the information?
Managing Small Parcel Shipments is Increasingly Challenging What was a simple service has become an extremely difficult mathematical exercise • Cumbersome, complex contracts • Over 85 + billable accessorial charges • Some shippers do not (cannot) audit. “It’s such a small piece of my overall freight spend that it is not worth my time”. • Downward movement in Tier levels • Identification of “Landed Costs”.
Information Provides a Better Approach • Break Transportation into least common denominators/ elements • Benchmark each element • Develop strategy/ tactics to capture costs-set goals • Tie goals to business plan • Implementation of strategy/ tactics • Periodic review of results internally and with carriers
Agencies Can Realize 3%-10%+ Cost Reduction in their Small Parcel Program Sourcing: assessment of current contract economics and implications Process improvement: order processing, optimization 2%-10% Reduction 3%-30% Reduction Cost Reduction 2%-6% Reduction Contract Management: information management, financial workflow
Multiple billing events effect each transaction… creating “cost gaps” that effect the ability to determine true landed cost Landed Cost
PayPort Express – Small ParcelMaximizing Value for Federal Agencies
GSA PayPort Express Automates Small Parcel Audit and Payment • Web based system designed specifically for the unique needs of auditing and reporting small parcel transactions • Comprehensive rate/service audit, detailed reporting, prompt and accurate settlement functionality • Actionable data that allows shippers to take full advantage of cost recovery and cost reduction opportunities • All processes are systemic and automatic – no user intervention is required
GSA PayPort Express Small Parcel • Prepares and Organizes invoices for Payment • Visibility to Accounts, Companies, Divisions, Customers • Contract Performance Auditing • Recovery of disputed charges • Financial: custom cost allocation, GL/ AR coding, matching • Information Management/ Data Warehouse “You can’t Manage What You Can’t Measure”
Maximizing the Value: Reporting Examples Report: Air to Ground Shipment Opportunities • Air Service that could have shipped via Ground Service and still made the same delivery date. Report: Shipment Consolidation opportunities • Savings associated with over packing/ banding. Report : Allocation of Fully Landed Cost • Provides breakdown of expenses comprising Fully Allocated Cost Per Package. Report: Service Utilization • Review summary or detail information of service used for a select period of time. Report: Accessorial Costs • Review summary or detail information of accessorial expenses by category.
Quickly View Exception Causes • Refunds are automatically corrected on invoice payment (FedEx), or contested for refund on future invoice (UPS)
GL Coding and Quick Corrections • GL corrections are easily made at the waybill or invoice level
Small Parcel Reporting • Delivery Reporting • Financial Reporting • Package Detail
Conclusion Adam Jackson Citi Global Transaction Services, Public Sector North America 703.234.7306 Adam.W.Jackson@Citi.com