1 / 6

An Introduction to Highpoint’s Lifecycle Services

An Introduction to Highpoint’s Lifecycle Services . Typical Scope of Services. Drives the Data Capture, Data presentation, Adherence to process. Configuration of new assets Logistics and on-line tracking Installation of new assets End user sign off and education Troubleshooting

cyma
Download Presentation

An Introduction to Highpoint’s Lifecycle Services

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. An Introduction to Highpoint’s Lifecycle Services

  2. Typical Scope of Services Drives the Data Capture, Data presentation, Adherence to process Configuration of new assets Logistics and on-line tracking Installation of new assets End user sign off and education Troubleshooting Redeployment/re-image and re-use De-installation of old assets Data cleaning process for old assets Lease return/resale of old assets ….drives the project to eliminate lease return penalties Data cleansing for existing asset databases

  3. Systems that drive the solution

  4. i-Track System Characteristics Facilitates controlled input from multiple distributed parties - forces procedures to be followed for each specific project Browser Based and real-time – no licensing, no hardware Single Relational Data Source I/O flexibility But most important: Designed to fit the project/customer An effective, highly customised solution that complements the customers business

  5. Management reports and data mining capabilities Process governance to ensure repeatability and consistency. Quick and simple high level management overview ….. KPI’s on-demand Drill down and searchable detail Full user / transaction / timestamp audit trail

  6. Systems Summary Eliminates the dependency on: Fax’s E-mails Spreadsheets Phone calls Delivers: Process driven services / Technical knowledge database. On demand real-time management info Minimising admin for Customer and Project Team

More Related