250 likes | 447 Views
Marketing Research. Aaker, Kumar, Day and Leone Tenth Edition Instructor’s Presentation Slides. Chapter Two. Marketing Research in Practice. Marketing Research in Practice. Marketing Research 10th Edition. http://www.drvkumar.com/mr10/. Information System.
E N D
Marketing Research Aaker, Kumar, Day and Leone Tenth Edition Instructor’s Presentation Slides
http://www.drvkumar.com/mr10/ Chapter Two Marketing Research in Practice
Marketing Research in Practice Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Information System • A continuing and interacting structure of people, equipment, and procedures, designed to gather, sort, analyze, evaluate, and distribute pertinent, timely, and accurate information to decision makers. Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Databases Contain 3 types of information: • Recurring day-to-day information • Intelligence relevant to the future strategy of the business • Research studies that are not of a recurring nature Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Decision Support Systems (DSS) • DSS models are developed and adapted to support each firm’s own decision problems • Used to retrieve data, transform it into usable information, and disseminate it to users • Allow managers to interact directly with database • Provides a modeling function to help interpret retrieved information Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Marketing Decision Support Systems • Combines marketing data from diverse sources into a single database, enabling product managers, sales planners, market researchers, financial analysts, and production schedulers to share information Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Marketing Decision Support Systems (Cont.) Managers’ need for decision-relevant information: Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Characteristics of MDSS Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Components of MDSS Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Components of MDSS (Contd.) Manager Modeling Display Analysis Database Environment Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Comparison of Brand Performance with Industry Trend Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Change in Beta’s Gaining Insights from a MDSS Regional Market Share Changes – Alpha and Delta Regional Market Share Changes – Alpha and Beta Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Participants in Marketing Research Activities Information Users • General management • Planning • Marketing and sales managers • Product managers • Lawyers Information Suppliers: Inside the Company Information Suppliers: Outside the Company • Marketing research department • Sales analysis group • Accounting department • Corporate strategic planning • Research consultants • Marketing research suppliers • Advertising agencies Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Information Suppliers and Services Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Factors Influencing Choice of Information Supplier Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Growth in Research Spending in United States Source: Jack Honomichl, “Top 50 Report,” Marketing News, June 30, 2009: 13 Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Type and Nature of Services Customized Services • Work with individual clients SyndicatedServices • Routinely collect information on several different issues and provide it to firms that subscribe to their services (e.g., Nielsen television index) StandardizedServices • Projects conducted in standard, pre-specified manner and supplied to several different clients. (e.g., Starch readership survey) Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Type and Nature of Services (Contd.) Field Services • Suppliers concentrate only on collecting data for research projects Selective Services • Specialize in just one or two aspects of marketing research, mainly concerning data coding, data editing or data analysis Branded Products Services • Specialized data collection and analyses procedures to address specific research problems that are marketed as branded products Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Criteria For Selecting External Suppliers Steps in deciding if supplier can deliver promised data, advice, or conclusions: Marketing Research 10th Edition http://www.drvkumar.com/mr10/
International Market Research Industry Percentage of Worldwide Market Research Expenditure Per Country United States 60% United Kingdom 18% Japan 3% Rest of World 19% Source: Jack Honomichl, “Top firms consolidated grip on industry,” Marketing News, August 15, 2008: H2 Marketing Research 10th Edition http://www.drvkumar.com/mr10/
Career Opportunities in Marketing Research • Marketing ResearchAnalyst • Marketing InformationManager • Project Manager • Director of MarketResearch • ResearchAccountManager • ResearchAnalyst • Methodologist Marketing Research 10th Edition http://www.drvkumar.com/mr10/