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RABQSA Report

RABQSA Report. Ft. Lauderdale, Florida 18 th March 2013 Presented By: Monique Inman. Topics. Applications Received Complaints Auditor Resignations Improvements Questions . Aerospace Applications. December 1, 2012 – February 28, 2013 . AS9100. AS9110. AS9120. Complaints.

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RABQSA Report

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  1. RABQSA Report Ft. Lauderdale, Florida 18th March 2013 Presented By: Monique Inman

  2. Topics Applications Received Complaints Auditor Resignations Improvements Questions

  3. Aerospace Applications December 1, 2012 – February 28, 2013

  4. AS9100

  5. AS9110

  6. AS9120

  7. Complaints • 4 complaints • Application processing times – closed, application processed within 30 days. • Auditor ID card not received – closed, ID Card mailed. • Plexus time limit for AATT exam too short – closed (advised that time frame is sanctioned by IAGQ). • IAQG Testing Process for AATT Exam – closed (advised to file complaint with IAQG).

  8. Appeals • 2 Appeals • Both appeals reviewed and denied. • Both appellants have requested teleconference. • Coordinating teleconference dates with customer and Will Tate.

  9. Auditor Resignations • 2 Resignations • Feedback provided to RABQSA - no longer wished to hold certification.

  10. Improvements • Technical Advisory Committee • Advice on work experience questions • Review AEA and AIEA applications • Voting Process Updated • Files uploaded RMCAR website • Centralized voting • One contact for voting decisions • Reduced voting time to seven days • Improper Authentication and Processing Tracking • Track instances where errors in processing have been identified. • Reviewed monthly • Assist with determining any trends • Additional training may be needed, or procedures may require updating • Increased communication with Auditor Review Team • Bi weekly meetings • Additional resources assigned to assist Aerospace Examiner

  11. QUESTIONS

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