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"Cognitive empathy u2013 the ability to understand another personu2019s point of view<br>Emotional empathy u2013 the ability to feel what someone else feels<br>Empathetic concern u2013 the ability to sense what another person needs from you
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LEADING WITH COMPASSION C-Suite —“C” is for compassion WWW.CYNTHIAINDRISO.COM
LEADING WITH COMPASSION The current 14th Dalai Lama, Tenzin Gyatso, along with business thinker and psychologist Daniel Goleman, explores the science and power of compassion and its role in addressing the world’s most intractable problems in Goleman’s recently published book, A Force for Good. COMPASSION VS. EMPATHY IN THE WORKPLACE? There’s an important difference between the two. In another blog post of ours about empathy and its role in emotional intelligence, we describe Goleman’s definition of the three kinds of empathy that are important to a leader’s emotional intelligence: WWW.CYNTHIAINDRISO.COM
LEADING WITH COMPASSION 1. Cognitive empathy– the ability to understand another person’s point of view 2. Emotional empathy– the ability to feel what someone else feels 3. Empathetic concern– the ability to sense what another person needs from you As Goleman goes on to explain to HBR’s Andrea Ovans in a recent interview about his book, compassion makes the difference between understanding and caring: Compassion takes empathy further. When you feel compassion, you feel distress when you witness someone else in distress – and because of that you want to help the other person. WWW.CYNTHIAINDRISO.COM