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From Empathy to Innovation: Design Thinking for Nonprofits #13NTCdt. Dana Mitroff Silvers Betty Ray. Who We Are. @ dmitroff. @ EdutopiaBetty. Warm up !. Photo by Nancy White CC BY-NC-SA 2.0 http:// www.flickr.com /photos/ choconancy /8017360279/ /. Goals for today.
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From Empathy to Innovation: Design Thinking for Nonprofits #13NTCdt Dana Mitroff Silvers Betty Ray
Who We Are @dmitroff @EdutopiaBetty Design Thinking for Nonprofits
Warm up! Photo by Nancy White CC BY-NC-SA 2.0http://www.flickr.com/photos/choconancy/8017360279//
Goals for today Gain experience with the complete design cycle Apply to your work—next week! Have fun!
your design challenge Redesign the “Morning Experience”
What is design thinking? Human-centered Prototype-driven Radically collaborative Mindful of process
Instead of talking about it—let’s dig in! Find a partner…
your design challenge Redesign the “Morning Experience”
Photo by AnirudhRao http://www.flickr.com/photos/rao_anirudh/8230269857/ CC BY-NC-SA 2.0
Photo by glenmcbethlaw http://www.flickr.com/photos/glenpooh/3147042293/ CC BY 2.0
INTERVIEW your partner • Some prompts: • “What was the best…” • “What was the worst… • “Tell me the story of that…” 4 minutes x 2
Now dig deeper… • Some prompts: • “Tell me more about that.” • “Why?” • “Why?” • “Why?” • “Why?” • “Why?” 3 minutes x 2
USER + NEED + INSIGHT statement user need insight
Example user Sasha, a struggling/perfectionist first year elementary school principal need needs to balance her desire to get ahead of the day with her need for a moment of calm and nourishment insight because she has no time to plan and if her morning is scattered, the whole day can go down hill
Give it a try 3 minutes on your own
SKETCH at least 5 different ideas 5 minutes on your own
SHARE your ideas 4 minutes x 2
BUILD quick + dirty prototypes 10 minutes on your own
TEST with your partner 5 minutes x 2
Key mindsets Empathy for real users Collaborating to work in new ways Prototyping + iterating over perfection
Reflection I like… I wish…
“Desert island” design thinking Photo by chem7 http://www.flickr.com/photos88087720@N00/3048161328// CC BY 2.0
Contact + resources dana@dmitroff.com @dmitroff betty.ray@edutopia.org @EdutopiaBetty dschool.stanford.edu/use-our-methods/
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