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Club Ride Commuter Services

Club Ride Commuter Services. Overview. Free program Customer-driven: employers and commuters Purpose and benefits. Programs. EZ Rider Club Ride Rewards Networking Events. Employer Services Ride-matching Guaranteed Ride Home . Club Ride Rewards. Incentives to switch modes

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Club Ride Commuter Services

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  1. Club Ride Commuter Services

  2. Overview • Free program • Customer-driven: employers and commuters • Purpose and benefits

  3. Programs • EZ Rider • Club Ride Rewards • Networking Events • Employer Services • Ride-matching • Guaranteed Ride Home

  4. Club Ride Rewards • Incentives to switch modes • Rewards for reporting • New touch-screen kiosks • Increased reporting

  5. Rider Rewards • Merchant Discounts • 40+ Vendors

  6. Marketing & PR • Social Media • Weekly Facebook Posts • Daily Tweet • Media Exposure • Every Mile Counts • General awareness • 11 million impressions

  7. Service Enhancements • Technology Innovations • Mobile App development • Modeled after Kiosks • Ease in reporting “on the go” • Designed for expansion and enhancements

  8. Service Enhancements • Live Chat • Enhanced customer service • Personal online support • Data analytics • Mobile / offsite access • After-hours messaging

  9. Club Ride Results! • 245 employer partners +26 new • 27,811 commuters 7,721 new • 6.6 million miles reduced • 92+ tons of pollutants removed

  10. In the Community • Award-winning service! • Community Outreach • On-board Try Transit events • Club Ride Night with the 51s • Viva Bike Vegas

  11. Club Ride Commuter Services

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