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Marketing Review. Basic Marketing Concepts Marketing Co-Op. Marketing. The process of planning, pricing, promoting, selling, and distributing products to satisfy customers’ needs and wants. The Marketing Concept.
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Marketing Review Basic Marketing Concepts Marketing Co-Op
Marketing The process of planning, pricing, promoting, selling, and distributing products to satisfy customers’ needs and wants
The Marketing Concept The idea that a business should strive to satisfy customers’ needs and wants while generating a profit for a firm.
Benefits of Marketing Raises the standard of living Improves the quality of life Makes buying convenient Maintains reasonable prices Provides a variety of goods and services Increases production
The Marketing Mix The 5 P’s of Marketing Place Product Price People Promotion
The Marketing Mix • People – the target market • Product– what is the product? (name, packaging, etc.) • Price– what customers are willing and able to pay • Place– where is it sold and how • it gets there (Distribution) • Promotion– how is the product marketed to potential consumers
Target Market A specific group of people that a business wants to reach with their goods or services
Market Segmentation The process of dividing the total market for products into smaller, more specific groups Breaking down the market into smaller groups that have similar needs
Demographics Geographics Ways to Segment a Market Psychographics Product Benefits
Market Segmentation Geographics– where people live Demographics – personal characteristics like age, gender, income, ethnic background, education & occupation Psychographics – lifestyle (attitudes/values) Product Benefits – consumer wants and needs
EXAMPLE TARGET MARKET • Suburban Families • Stay at home moms • Multiple children • Middle income families • Like to travel and be active in the community • Fast paced lifestyle Minivan Market Why do you think it is important to know your target market? Sienna Commercial
The 7 Functions of Marketing Financing Marketing Information Management Distribution Functions of Marketing Selling Pricing Product/Service Management Promotion
Financing Getting the money needed to finance the operation of a business Decisions regarding payment options for customers
Marketing Information Management Process of getting and analyzing the marketing information needed to make good decisions Information Collected • Customer’s trends • Habits • Attitudes • Where they live
Pricing The decisions that dictate how much to charge for goods and services in order to make a profit Usually based on • Costs • What competitors are charging • How much customers are willing to pay
Product/Service Management Obtaining, developing, maintaining, and improving a product or product mix in response to market opportunities
Promotion Any form of communication used to informing, persuading or reminding potential customers about a business’s products or services • Examples • Advertising– radio & TV Publicity– improving public image • i.e. ad for recycling or going green
Selling Providing customers with goods and services they want to buy Types of selling • Retail • Business to Business • Personal
Distribution Making decisions about where to sell the product and how it will get into the customer’s hands