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Does e-participation enhance or undermine democracy?. Alina ÖSTLING alina.ostling@eui.eu. Background premises. An over-emphasis of positive results of e-participation Both in academia a in the practice rhetoric E-participation often claims to improve accountability and public engagement but…
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Does e-participation enhance or undermine democracy? Alina ÖSTLING alina.ostling@eui.eu
Background premises • An over-emphasis of positive results of e-participation • Both in academia a in the practice rhetoric • E-participation often claims to improve accountability and public engagement but… • who is engaged? (inclusiveness) • how are users influenced? (civic literacy) • what is the impact on policy-making? (pol. responsiveness) • What is the actual impact on democracy?
Research definitions PROCESS • Inclusiveness: • Gender • Education • Digital skills OUTCOMES • a. Civic literacy: • understanding and interest in politics • stimulus for political participation • b. Political responsiveness: • State actors are responsive to citizens’ demands, and try to incorporate them into policy making
Method and cases • Interviews and online user surveys (Author’s 2011): • Secondary data from Tobias Escher (2011): • Response rate 8-9%: • N = 99 NosDeputes • N = 397 OpenParlamento • N = 903 TheyWorkForYou
Process INCLUSIVENESS • Many groups are underrepresented: • Women • Disabled/ill persons • People with lower education • PI are even less inclusive than other participation types i.e. petition, demonstrate, contact politicians/media • Participants are regular & advanced Internet users • much more than their co-nationals
Outcomes RESPONSIVENESS • Little response, caused mainly by media visibility & civic mobilizations around issues • Dependent upon political support by MPs CIVIC LITERACY • A strong majority of users are more informed and interested in parliamentary affairs (72-90%) • Many users had never been politically active before (17-44%) • Catalyst-function (79-98% consider getting involved in politics in the future)
Conclusions • Parliamentary informatics are boosting: • knowledge and interest in politics • stimulus to engage • But less inclusive than other forms of participation • Reinforcingtraditional biases in participation • Little political support & response, could cause frustration among citizens
What can be done? • Survey users to find out which groups are missing • Technological solutions: • developing graphical interfaces (infographic displays) • interactive formats • simple language • multiple forms of communication: mobile, SMS, print, radio • involve users into all design-stages • Social solutions: • collaborate with NGOs that represent the absent groups • target PR campaigns towards the underrepresented What is your view?