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Creating sustainable competitive advantage through people…. Strategic Context. ‘The greatest challenge for organizations today, and for the next decade at least, is to respond to the shift from an industrial to a knowledge economy’ Jac Fitz-enz
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Strategic Context • ‘The greatest challenge for organizations today, and for the next decade at least, is to respond to the shift from an industrial to a knowledge economy’ Jac Fitz-enz • PEOPLE {talent}, not cash, buildings, or equipment, have become the critical differentiators of a business enterprise. PEOPLE are the profit lever, the source of sustainable competitive advantage Peter Drucker
‘The people with the best people win’ David Ogilvy
The Business Problem • Traditional Talent Acquisition… • Costly • Agency • Advertising • Time • Inefficient • Admin intense & not enabled by technology • Paper/ Fax/ Telephone/ email • Challenging • Labour legislation & brand management • Assets not leveraged • Brand
The Business Solution • An integrated approach combining internet technologies, integrate brand marketing & value-added services helping: • Reduce costs by disintermediation, lower advertising spend and time efficient process management • Save time by managing process efficiently • Ensure compliance met • Reinforce brand value through best-practice delivery
Integrated Offering • TECHNOLOGY • Enables efficient recruitment process management online WINNING THE TALENT WAR • SERVICES • Enables focus on core business by outsourcing non-value adding recruitment process administration • COMMUNICATIONS • Helps attract to and retain quality on the candidate database through integrated recruitment marketing & CRM
Solution Architecture Technology Services Communications
Communications> Multi channel Targeted, brand aligned communications driving candidates to NBL Careers Website
Technology > Candidate 1. Home 2. Register 3. Search 4. View 5. Apply 6. Manage
Technology > Candidate 1. Home 2. Register 3. Search 4. View 5. Apply 6. Manage
Technology > Candidate 1. Home 2. Register 3. Search 4. View 5. Apply 6. Manage
Technology > Candidate 1. Home 2. Register 3. Search 4. View 5. Apply 6. Manage
Technology > Candidate 1. Home 2. Register 3. Search 4. View 5. Apply 6. Manage
Technology > Candidate 1. Home 2. Register 3. Search 4. View 5. Apply 6. Manage
Technology > Recruiter 1. Secure login 2. Manage site setup 3. Add, edit, manage, archive 4. Gather, identify, assess & filter 5. Proactively search & comm
Technology > Recruiter 1. Secure login 2. Manage site setup 3. Add, edit, manage, archive 4. Gather, identify, assess & filter 5. Proactively search & comm
Technology > Recruiter 1. Secure login 2. Manage site setup 3. Add, edit, manage, archive 4. Gather, identify, assess & filter 5. Proactively search & comm
Technology > Recruiter 1. Secure login 2. Manage site setup 3. Add, edit, manage, archive 4. Gather, identify, assess & filter 5. Proactively search & comm
Technology > Recruiter 1. Secure login 2. Manage site setup 3. Add, edit, manage, archive 4. Gather, identify, assess & filter 5. Proactively search & comm
Case Studies • SA Post Office • 90,000 employees • +’ve ROI achieved after month 2 • SAB Miller plc • Efficient management of a global talent pool in multiple countries • Truworths • Attracting international fashion specialists back to SA from the UK
A Solution for Africa • A central NEPAD/ Commonwealth Talent Pool (segmentable by country/ function etc) • Employers advertise opportunities and manage applications received : Country/ Function/ Sub function/ Job Spec • Candidates register CV’s and apply • Media Partners in each member country (vertically aligned) • Service Level Partners in each member country
The Results? Benefits Costs ROI £’s - = • Better quality candidates • Reduced costs • Improved efficiencies • Best practice • Uplift in brand value • Create new revenue opportunities • DRM™ • Marketing* • Outsourced Services* • WIN THE TALENT WAR • Significant top & bottom-line impact…
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