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Working as a Team

Working as a Team. Donald Heer 10/10/11. Overview. Team Roles Group Meetings Brainstorming. Team Roles. Individual Roles in a Team. Leader/Facilitator Recorder Reporter Reflector. Team Leader/Facilitator Responsibilities. Keep meeting focused & moving Open meeting

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Working as a Team

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  1. Working as a Team Donald Heer 10/10/11

  2. Overview • Team Roles • Group Meetings • Brainstorming

  3. Team Roles

  4. Individual Roles in a Team • Leader/Facilitator • Recorder • Reporter • Reflector

  5. Team Leader/Facilitator Responsibilities • Keep meeting focused & moving • Open meeting • Review agenda & move through agenda • Facilitate discussions • Manage participation • Help team use appropriate discussion methods • Close the meeting

  6. Recorder Responsibilities • Capture key points for each agenda item • Highlight decisions and action items • Collect future agenda items • Distribute or post minutes

  7. Reporter Responsibilities • Capture the key results from discussion • Present these results to the group when solicited

  8. Reflector Responsibilities • Monitor the process the team is using in activity • Present to the group the effectiveness of team activity. Reflect on the process: Areas of strength, rough areas and areas for improvement

  9. Group Meetings

  10. Setting Team Meeting Ground Rules • Attendance & Lateness • Norms • Participation & Information Sharing • Interruptions • Decision Making • Quality of Work • Others

  11. Basic Team Issues • Goals – What is the team trying to accomplish? • Roles – What should each member be doing to help the team accomplish its goals? • Interpersonal – How are we going to get along and what are we going to do when we’re not getting along? • Synergy – How can we best learn from each other? • Sanction – How will we handle situations when people are not following the team charter and/or not fulfilling their obligation to the team, including doing their portion of the project?

  12. Guidelines for Teams • Meet at least weekly • Meeting should be used to: • Share results of individuals • Review upcoming activities • Check teams’ progress • Identify specific roles • Prepare, conduct and determine what happens between meetings

  13. Meetings • Be prepared • Come on time • Participate • End on time • Be prepared to drop a topic • Keep records • Value diversity • Maintain positive group dynamics • Listen and have an open mind • Summarize decisions and future plans before leaving

  14. Exercise • Get into teams • Decide who will take what roles in meetings for the next two weeks. Turn in a sheet of paper with who will act in what role. • Acting in your team roles: • Review the Roles and Responsibilities Contract supplied. Discuss what each item means to ensure mutual understanding of each item.

  15. Brainstorming

  16. Why Brainstorming? • Builds interpersonal expertise because all students participate • Quiets the loudest talker and prevents quick solutions • Develops a skill that is useful in project management

  17. Verbal Brainstorming: Procedure • Present a carefully designed problem • Appoint a facilitator to safeguard the process and a recorder to capture ideas • Recorder copies all suggestions on board/easel as they are named • Take a moment to think about the problem before addressing it verbally • Ground rules: No discussion, no reaction, no judgment

  18. Non-Verbal Brainstorming: Why Brainwrite? • Sometimes called “brainwriting” instead of brainstorming • Useful with controversial, emotionally charged topics, or when building upon ideas is more important than creating a wide range of options

  19. Brainwriting: Procedure Pass around sheet of paper with topic to be addressed written at the top. First person WRITES an idea and each other team member builds on, or adds, to ideas noted • Done silently • Cycle paper 3-4 times around group or until people run out of ideas

  20. References • http://tlt.its.psu.edu/suggestions/teams/ • Benefits of Teamwork | Roles on a Team | Organizing Project Work | Team Meetings | Communicating in Teams | Conflict Resolution Tips | Bad Behaviors - Dealing with Unproductive Team Member • http://www.foundationcoalition.org/home/keycomponents/student_teams.html • Understanding Conflict and Conflict Management • Effective Interpersonal/Intrateam Communication • Understanding Small-group Dynamics • http://www.schreyerinstitute.psu.edu/pdf/PuzzledAboutTeams.pdf#search=%22puzzled%20about%20teams%22 • Puzzled about teams…

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