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Oracle Applications Release 11.5.10 Upgrade Irfan Khan, Harmonic Inc. HRMS System Analyst/Developer

Oracle Applications Release 11.5.10 Upgrade Irfan Khan, Harmonic Inc. HRMS System Analyst/Developer. Oracle 11.5.10 Upgrade. ORACLE 11.5.10 Upgrade REVIEW. Company Profile

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Oracle Applications Release 11.5.10 Upgrade Irfan Khan, Harmonic Inc. HRMS System Analyst/Developer

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  1. Oracle Applications Release 11.5.10 Upgrade Irfan Khan, Harmonic Inc. HRMS System Analyst/Developer

  2. Oracle 11.5.10 Upgrade ORACLE 11.5.10 Upgrade REVIEW

  3. Company Profile Harmonic Inc., is a leading provider of innovative broadband solutions that enable network operators to provide a range of interactive and advanced digital services including high-speed Internet access, telephony, digital video, HDTV, video and audio streaming, and video-on-demand.

  4. Infrastructure Summary Upgraded Version 11.5.5 to 11.5.10 System Configuration • Sun Solaris 5.8 • Sun Fire V1280 with 8 CPU’s , 1.2 Giga Hz. And 16 Gigs memory • 2 Tera bytes Raw Disk

  5. Project Management - 1 Person Order Management - 2 Persons HR - 1 Person Finance - 2 Persons Projects - 1 Person Manufacturing - 2 Persons DBA - 2 Persons System Administration - 1 Person Total Team involved - 12 Team Size :Oracle 11.5.10 Upgrade

  6. Project Timeline

  7. Phases Defined • DBA started upgrade process on December 2004 • Provides access to Developers by Mid December • Developer being testing the new box Ver 11.5.10 • Phases: Demo Database, CRP1,CRP2,CRP3, UAT, Pre-production exercise and Final GO LIVE Production

  8. CRP 1 • User community gave top 10 Oracle standard reports to the upgrade team • Top 10 discover and custom reports • Upgrade team made the Vanilla Oracle 11.5.10 application working • Upgrade team tested all reports provided by user community

  9. CRP 2 • Upgrade team started working on bugs discovered in top ten reports • Started working on custom programs

  10. CRP 3 and UAT • Simultaneous phases. • User community started testing the applications on UAT instance • Upgrade team continued to resolve TARs, apply new patches and fix top ten report and customization problems

  11. Testing Scripts • IT developed a complete set of testing scripts for its internal testing. • Users used it as a template to create their own testing scripts for user Acceptance Testing.

  12. IT Testing Script example

  13. Pre-Production Exercise • Two weeks before we went live, the upgrade team simulated a Go Live exercise. • The upgrade exercise took 60 hours to complete

  14. DBA Started upgrade at 5:00PM on Friday (4/22) 24x7 round clock DBA Upgrade process (4/22-4/25) Released to IT Apps at 7:00AM on Monday (4/25) Released to Super users at 11:30AM on Monday (4/25) Go live decision meeting took place around 2:00PM on Monday (4/25) Complete upgrade and release to users at 8:00PM (4/25) Oracle 11.5.10 Upgrade Go Live Production Upgrade Time Line:

  15. Success! Currently, we are live with 11.5.10 Version of HR Module running Future Implementation Plans • Implement SSHR • Implement Manager SSHR

  16. Oracle 11.5.10 Upgrade Waiting for the calls …

  17. Upgrade Highlights • No Issues encountered during training • No TARs!!! No BUGs!!!! • Human Resources upgrade lead the way • First to complete reports • First to document and test interfaces • First to be ready for Go-Live

  18. HR Vision Statement • Fully integrated systems that provide a self service portal on the desktop for • regulatory and compliance tracking & monitoring • Upgrading and maintaining a skilled work force • employee & management communications • people, pay and position related processes • goal setting and tracking • reports

  19. Current HR Database Benefits Admin HR Communication Processes Excel & TPAs BeneTrac Oracle Enwisen • EE Self Service • Interface to 11 external vendors • Benefits billing • EE Self Service • Mgmt Guidelines • Employee Guideline • Compliance Docs • E-Comp Statement • Focal • Ranking • Evergreening • Bonus • Options & ESPP • Training • Staffing/Tracking Reports • Sales Plan Admin • Budgeting & Tracking • Tax Reporting • Billing Reports ADP Payroll Schwab ADP FSA

  20. Oracle 11.5.10 Upgrade • After Upgrade Our DBA’s Eric Zhou - DBA, Manger Tain-Yule Wu

  21. Oracle 11.5.10 Upgrade

  22. Q & Q U E S T I O N S A N S W E R S

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