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Caroline Rand Head of IM&T

Our Vision: Exploiting t echnology to f ree up time to care. Caroline Rand Head of IM&T. Ian Bailey Area Manager & Strategic Lead for District Nursing. 100 services over 80 sites- cradle to grave. Our Vision…. Transformation programmes. Administrative redesign/estates

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Caroline Rand Head of IM&T

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  1. Our Vision: Exploiting technology to free up time to care Caroline Rand Head of IM&T Ian Bailey Area Manager & Strategic Lead for District Nursing

  2. 100 services over 80 sites- cradle to grave

  3. Our Vision…

  4. Transformation programmes • Administrative redesign/estates Ensuring clinical staff do very little, or no, administration • Single Point of Contact Channelling all referrals and enquiries through a single point to give a high quality systematic services • Scheduling Supporting staff to fill their days efficiently • Mobile Working/paper light e-records on the move to reduce duplicate entry and improve access

  5. Admin & Estates In today’s environment work is an activity not a place

  6. Single Point of Contact

  7. Mobile Working Practices

  8. 24/7 service 24/7 service £15 million contract 3 shift patterns District Nursing in LCH 469,000 patient visits per year 400 staff

  9. From Workhouse to Wireless…

  10. The Journey… …Well, it’s had it’s ups and it’s downs..!

  11. Adoption of Technology…

  12. The Technology… “Computer says no…” “Maybe” “Probably” “Yes” It’s also said…

  13. Building Blocks… • Hardware and connectivity • Software • Clinical Leadership • Staff engagement • Training • System & process change • Culture change

  14. Partnership Working… • Informatics Leads • IT Trainers • Software Developers • Account Managers • Project Managers • Business Transformation Managers • Executive Directors • Divisional Managers • Area Managers • Clinical Leads • Community Matrons • District Nurse Team Leaders • Caseload Holders • Care Practitioners • Change Managers

  15. The Vision… EPR

  16. The Vision… Productivity

  17. The Vision… Communication

  18. The Vision… Clinical Support

  19. The Vision… Patient Education

  20. The Vision… Patient Satisfaction

  21. The Vision… Patient Empowerment

  22. Conclusion… By 2016, technology will be exploited by all staff within LCH to improve patient care and efficiency. Staff & patients will have the right information when they need it. LCH will have developed an even more innovative culture & up to the minute technologies will be exploited routinely LCH Vision

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