IT Impact: Positive and Negative Graduate Programs GPS Technology Overview

1. IT Impact: Positive and NegativeGraduate ProgramsGPS Technology Overview Virginia Franke Kleist, Ph.D.

2. December 4, 2003 • Impact of Technology • Graduate school • GPS • Class review

3. Impact of Technology • Does IT matter? • Is IT harmful?

4. IT for Strategic, Competitive Advantage • How to measure impact of information technology on productivity and performance? ROI, Performance, sales. • IT for strategic competitive advantage gives unique edge over competition • Sustained edge over competition • Examples: Baxter Healthcare, American Airlines, Walmart, USAToday, Comdial, FedEx, Otis Elevator • Increase in productivity, or increase in worker hours?

5. What are the latest technologies of interest? • CPU’s and software, open source code • Client server computing • Storage area networks • Interactive multimedia • Developments in Electronic Commerce • TCP/IP and the Internet • Databases and Datamining • Handhelds, M-commerce • Knowledge Management tools and Artificial Intelligence

6. Management: Information Systems Planning • IS plan maps to the corporate strategic plan • Variety of IS planning styles: CSF, Enterprise, other formal structures • Plan itself: What are the components? • Organizational change from systems: TQM, BPR, paradigm shifts or simple automation?

7. Strategic Advantage: IT at work • IT and changes in the organization of business: flatter, leaner, teams, JIT, global • Datamining and Walmart • E-commerce and the supply chain at Dell • M-commerce and Progressive Auto • Internet and Egghead • American Airlines, Baxter, Citibank

8. Tools to Identify Strategic Advantage from IT • Porter Value Chain • Competitive Forces Model • What technology do we “Bet” on? • Risk vs. Return

9. Is IT Harmful? • Kurzweil’s The Age of Spiritual Machines • Bill Joy’s Wired article called “The Future Doesn’t Need Us” http://www.wired.com/wired/archive/8.04/joy.html • Chiles’ Inviting Disaster: Lessons from the Edge of Technology • Dumas’ Lethal Arrogance: Human Fallibility and Dangerous Technologies

10. Graduate School • MBA • MS in MIS • MS in Network Security • MS in Software Engineering • MS in Accounting • Law School • PhD

11. GPS Technology • Why GPS is important for MIS students • How does GPS technology work • How does the device work • Why is GPS so interesting • Applications of GPS in business

12. GPS Device • Garmin GPS 76 has 12 channel receiver with WAAS, accepts data from MapSource CD Rom

13. Garmin GPS Device • Activities to step through • Cycle through using GPS device outside • Applied V and H coordinates to Morgantown map • Present findings and conclusions at end of class in groups

14. Why GPS is important for MIS students • GPS is the root technology for GIS applications • GPS is operationalized via satellite constellations, geostationary and low orbit satellites • m-commerce rests on GPS • GIS is important new business application • Encourage further study with ArcView or GIS classes in Geology or elsewhere

15. How does GPS work in general • Constellations of at least 24 satellites operated by DOD • Removed selective availablity • GPS satellites radio down data packet every 30 seconds, with pseudo random bit pattern • Calculates signal delay differences • Uses how long signal took to get to receiver, satellite’s velocity, and time of transmission and triangulates three signals or more to pinpoint spot • Fairly reliable unless under canopy or in unusual regions

16. How does the device work • Terms • Maps • Menu • Acquiring satellites • Establishing location • Marking position and viewing in map page • Compass page, map page, highway page

17. Why is GPS so interesting • For a long time, man only knew latitude based on the stars, and ships were lost and wrecked • Progress was made with determining longitude when clocks helped to establish locations based on celestial relative to the earth at certain times (required expert seamanship, accurate charts, sextants) • Polar magnetic fields shift daily • Now, can get 3 meter accuracy • Get latitude, longitude and altitude with high degree of accuracy and little amount of skill • Predict will radically change the world that we live in technologically

18. Sample Applications of GPS • Alzheimer’s patients • Lost dogs • World Trade Center mapping • Smart bombs • Car nav systems • Fishing, hunting and camping • Child tracking • Prisoner tracking and monitoring • Golf game enhancement • Criminal activity pattern mapping

19. Sample Applications in Business • Tool for sales and marketing with GM, Ford with OnStar type products • GIS applications in mining, property management, cable mapping, maintenance • GIS decisionmaking tools using algorithms • FedEx, UPS and trucker tracking • Know where all inventory and equipment are located • m-commerce

20. Review of Data Communications • History of networks • Application layer: host, client, client server models • HTTP request • HTTP response • SMTP packets • FTP, Telnet

21. Physical Layer • Circuits and media • Digital transmission • Analog to digital conversion • Multiplexing: TDM, FM, AM, PM • T-1 • World becoming digital, why

22. Network and Transport Layer • TCP/IP • Addressing • Packetizing • Routing • TCP/IP examples

23. LANs, Backbones, MANs • Bridges, routers, gateways • Ethernet vs. Token Ring • Wireless • Backbones, VLAN • ISDN, X.25, ATM, VPN

24. Internet • ISP • DSL • Cable modems • MAE, peering

25. Security, Design, Management • Threats • Risk assessment, IT auditing • Controls: physical and software • Firewall design structures • Redundancy, reliability • Public and private keys, encryption • RFP • Network design • Cost management, firefighting, planning, strategy, budgeting

26. Conclusion • Job help • Graduate school • Keep in touch