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Workload Management

Workload Management. Workload Management, Definition. “Prioritizing actions, distributing workload, and managing unexpected events are some elements involved in workload management.”. Causes of Poor Workload Management. Failure to plan and rehearse Emergencies, equipment failures,

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Workload Management

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  1. Workload Management

  2. Workload Management, Definition “Prioritizing actions, distributing workload, and managing unexpected events are some elements involved in workload management.”

  3. Causes of Poor Workload Management • Failure to plan and rehearse • Emergencies, equipment failures, • and unexpected events • Mission complexity • Aircraft/work area design • Lack of crew rest and endurance

  4. Recognizing Excessive Workloads Workload Increases • Inattention • Distraction • Task Saturation • Channelized Attention • Habituation SA Decreases

  5. Responding to Excessive Workloads • Delegate • Prioritize Be sure those you delegate to are able to perform the task

  6. Periods of Low Workload • Beware of complacency • Mismanagement of workload will • degrade performance • Setting operational priorities • regardless of traffic/task saturation

  7. Setting Operational Priorities • Checklists (creates discipline) • Communication (talk and interact) • Distractions (ignore distractions) • Delay nonessential tasks • Delegate tasks • Critical tasks

  8. Conclusion Questions??

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