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Wireless Past, Present and Future. University of Auckland Robert Beattie. Campus Environment. We are a small town in the Auckland area. 4,000 plus staff. 30,000 plus students. 4 main campus sites 300 plus building and structures. Infrastructure. Telecommunications HVAC Water Sewage
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Wireless Past, Present and Future. University of Auckland Robert Beattie
Campus Environment We are a small town in the Auckland area. • 4,000 plus staff. • 30,000 plus students. • 4 main campus sites • 300 plus building and structures.
Infrastructure • Telecommunications • HVAC • Water • Sewage • Power
Telecommunications The University of Auckland has a history of investment in infrastructure technology. • VM (virtual machines) • EVF (virtual firewalls) • Metro Area Networks.(10Gb) • Wired Networks. • Wireless Networks.
Wireless is not new • Telemetry. • Point to Point links. • Wireless access points. • Special projects.
Why is Wireless so popular? • Freedom • New way to deliver information • Students • Faculties • New devices are wireless capable. • Potential cost savings
Over the past few years • Explosion in Wireless equipment. • Seen as new by the general public • User awareness of wireless. • AD HOC installations. • No Security. • Chaos
Bringing order to chaos • Working group • Technology choice • We chose thick AP • Web site • User, client documentation • Standards and Security
Where we installed Wireless • Common areas • Library • Lecture theatres • Meeting rooms • Office areas
Lessons learned from the project • Client set up is not user friendly. • Issues with end user devices. • Network Access Points (AP) are easy to steal. • Communication with the community is vital. Wireless is largely about where we put the Access Points and how we physically secure them.
Lessons learned from the project • Limited channel capacity. • Bandwidth will be a challenge. • Manual site survey and deployment are labour intensive. • Need to cost effectively increase AP density and find a way to load balance traffic.
User feedback • General satisfaction with the system • They want more • No issues with throughput • Too expensive • Connecting to network could be improved. • Easy access for guests needed. • Some lectures believe it is disruptive technology.
Users want some changes • Implement a guest system. • More throughput • More coverage • Make it all free • Ease of use for authentication and encryption • Self service model
When planning to deploy Wireless ensure that you know • How much bandwidth is available. • How secure is wireless • Who are the users • What equipment is needed • How you will manage the Wireless System
Radio Spectrum • Radio Spectrum is a limited resource. ISM Band 2.4Ghz UNNI Band 5.8Ghz Microwave band
Current Wireless Standards • 802.11b (2.4Ghz). • Highly prevalent (Most laptops used to ship with a b card) • Many devices operate in this spectrum • Approximately 6-7 Mbps throughput. • 802.11g (2.4Ghz). • Highly prevalent (Most Laptops now ship with a G card) • Many devices operate in this spectrum • Approximately 22-27 Mbps throughput, but default to b if a legacy 802.11b client associates.
Emerging Wireless Standards • 802.11a (5.8Ghz). • Less prevalent (A cards usually have to be selected) • Less crowded air space, higher number of clear channels • Approximately 22-27 Mbps throughput. • 802.11n • Not a ratified standard. Proprietary solutions predominate • Promises longer range, and higher data rates (480 Mbps of throughput) Not always a reality • 802.16 “WiMAX” • Very new technology • Designed for “last mile” access. • Has no support for “Roaming” at this point. In draft form.
How secure is Wireless • Security • Rotating 128bit WEP keys with TKIP and LEAP/EAP. • Wireless network has its own VLAN • Authentication • 802.1x for authorisation. • LDAP for access to Net Account
Securing your Wireless • What is your goal with security? • Keep non-university users off the network • Prevent users from seeing each others traffic • Prevent users connecting to each other over wireless. • Access control on a user basis • Keep viruses off the network • The answers to those questions determine what type of security you should implement • The more security you implement, the more steps you require your users to follow, the less user friendly more it becomes
Who are the users • Students • Staff • Guests
Traffic Planning Coverage based Low traffic Many users Heavy traffic Few users Traffic Based
Wireless Architectures • Thick AP’s • Each AP is a complete autonomous unit. It operates and is managed individually Present • Thin AP’s • Each AP connects “Physically or logically” to a central controller. The controller manages the APs as a complete group. Under development • Blanket coverage • Using large gain APs or • Multi-radios AP’s to cover spaces Future
An example • Average throughput of a 802.11g AP is 22-27Mbps. • Average Class size is 30 Students • Assuming every student is downloading a file at the same time, it works out to about +/-1Mbps per student. • So you would deploy 1 AP for this classroom.
Site Survey • Site Surveys are essential for any well planned deployment. • Software can be purchased that will perform a “theoretical” survey. However, software does not provide all the answers. • Time spent in undertaking a physical survey is time you don’t have to spend diagnosing problems. “ Get it right the first time”
Installation • Wireless AP are attractive items • Discrete installs • External aerials • Aesthetics • Accessibility
Centralised Technical Management For successful wireless systems you must……. • Centrally manage the technology platform • Security • Coverage • Forward provisioning • Manage the air space • Proactively management of the network
Decentralised Service Management For successful wireless systems you must enable the user to manage the service layer. • Self service • Enable the faculties • Enable conference organisers • Visiting guests • Meeting rooms • Contractors
Wireless Vision Provide wireless access with simple plug & play capabilities that require no laptop or device re-configuration and no IT skills or resources to establish the connection. “Its got to be easy to use”
Wireless Architecture Internet Thanks to Cisco Systems DMZ Central controller Enterprise Network Wired Guest Wireless Guest Wired Employee Wireless Employee
Internet, E-mail, VPN, etc. • Access Codes • RADIUS • Prepaid • Credit Card • Hostel PMS Guest client connection process Thanks to Cisco Systems 1. Guest starts web browser 2. Controller redirects to self service portal screen Self Service “Just click on the services you want” 3. User enters choice and authentication information Wired or Wireless Network Central controller 4. controller authorizes the user, establishes connection, and accounts for usage 5. End user free to browse the Internet, E-mail, VPN, etc.
Eduroam • International Education inter-institutional roaming. • A guest access mechanism. • Allows visitors to use their own credentials to access agreed services from your network. • In the process of being configured.
Challenges • Predictable wireless performance. • Cost effective deployment model • Robust multilayered security • Technology churn. • Can the existing investment grow to meet future service demands?
Future trends • New technology will replace or supplement current 802.11 types. • There will be many more highly portable device types on the campus, possibly in the thousands • Some areas will be totally wireless. • There will be wireless telephones in use. • Roaming will be important. • The PABX, WLAN and Mobile Networks will converge.