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Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making. Rubayat Khan Co-founder and Director, mPower Social Enterprises 4 Feb 2013, Barisal Shiree Lessons Learned Workshop. Real-time data: Endless possibilities.
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Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower Social Enterprises 4 Feb 2013, Barisal ShireeLessons Learned Workshop
Real-time data: Endless possibilities • What to do with real-time data? • Surveillance for on-time intervention • Monitoring for efficiency • Automatic reports • Examples
Mobile immunization surveillance with EPI • EPI – Award winning vaccination program • Deficiencies we are addressing: • Vaccination workers don’t have up to date roster of who has been vaccinated and who has not • No aggregate picture of the situation on the ground to make strategic decisions and course correction
SMS-based Surveillance with ICDDR,B Server SURVEILLANCE REPORTS Community Leaders (Imam, School teacher, etc.) SMS
Agricultural extension with CARE/DAM Farmers Research Organizations (e.g. BRRI) Agricultural Extension Workers
CMS2 Visualization Functions • See overall trend in portfolio for strategic changes • Dig deeper and further with CMS3 and 4 • Be aware of external factors affecting performance • Identify outlier households for targeted action • Monitoring field worker visits • Geo-monitoring possible • See each household’s details • See geographic distribution of households and conditions • Compare different subgroups’ performance to identify underlying causes
Thank you rubayat@mpower-social.com