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Culture Champion Meeting: May 2013. Agenda. AGENDA June Learning Moment : Communication – Expressing Yourself & Responding to Others Attendance Retreat Updates Insight Coaching Stump the Facilitator. Learning Moment: Communication – Expressing Yourself & Responding to Others June 2013.
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Agenda • AGENDA • June Learning Moment: Communication – Expressing Yourself & Responding to Others • Attendance Retreat Updates • Insight Coaching • Stump the Facilitator
Learning Moment:Communication – Expressing Yourself & Responding to OthersJune 2013
Reflection… • How well do you express yourself at work? • How often do you listen for understanding and curiosity? • How can we continue to improve in this area?
Building A Better CHLA Together • For June, here’s our Call to Action: • Be thoughtful of how you communicate and remain curious with others. • Effective communication is very important and it is a skill that requires practice.
"Regardless of the changes in technology, the market for well-crafted messages will always have an audience."— Steve Burnett Thank You
searching for results current results current behaviors current mindset
achieving results current results current behaviors current mindset new results new behaviors new mindset
work results current state desired future state The results Which one? The behaviors List The thinking, beliefs, or mindset Consider
results cone results behaviors thinking(thought habits)
current state • In our current state: • What are our current results? • What behaviors are leading to this result? • What kind of thinking currently drives those behaviors? (Why does that make sense to us?) results behaviors thinking
sustainable change results behaviors results thinking behaviors thinking to desired future state from current state insight because people do what makes sense to them, a shift in thinking prompts sustainable change in behavior
results cone — insight results behaviors thinking insight
desired future state results • In our desired future • state: • What are our the desired results? • What behaviors do we need? • What mindset would support the desired behaviors? behaviors mindset
work results current state desired future state The results Choose The behaviors List The thinking, beliefs, or mindset Consider
levels of listening • non-listening
levels of listening • to tell my story/my point of view • non-listening
levels of listening • to agree/disagree • to tell my story/my point of view • non-listening
levels of listening • for application • to agree/disagree • to tell my story/my point of view • non-listening
levels of listening • for understanding • of the entire message • beyond the words • for application • to agree/disagree • to tell my story/my point of view • non-listening
share with your coach Listen for Understanding: • What are your desired work results? • What behaviors/actions do you need to take to achieve your desired work results? • What mindset will you need to consistently change your work behaviors/results?
commitment to change Reflection… • What more can I do to shift from the current state to the desired future state? • How will I know when we are making progress? • Create at least two commitments: “I will" statements. Consider blue chip items for these “I will” statement. • Think about how will we hold ourselves and each other accountable to these commitments.