The Future of Regulation and Inspection

1. The Future of Regulation and Inspection Robert Peat Director of Inspection

2. Who we are • We are Scotland’s independent scrutiny and improvement body responsible for: • regulation and inspection of care and support services (including criminal justice services) • scrutiny of social work services • joint inspections, with partners, of services for adults and children.

3. Who we are • We regulate and inspect care services for people of all ages • We help services improve the quality of care • We were established under the Public Services Reform (Scotland) Act 2010 • We operate independently from the Scottish Government but are accountable to it and publicly funded.

4. Where we are Aberdeen office Dundee office and headquarters Musselburgh office Hamilton office Paisley office … and 11 local offices throughout Scotland.

5. Senior staff • Annette Bruton: Chief Executive • Karen Anderson: Depute Chief Executive / Director of Strategic Development • Gordon Weir: Director of Corporate Resources • Robert Peat: Director of Inspection

6. Vision • The Care Inspectorate believes that people in Scotland should experience a better quality of life as a result of accessible, excellent services that are designed and delivered to reflect their individual needs and promote their rights. 

7. What we do • We inspect and grade around 15,000 regulated care services used by people of all ages • We provide scrutiny of social work services in Scotland’s 32 local authorities • With partner bodies, we carry out joint inspections of children’s and adult services on a strategic basis

8. from April 2013 • New senior management team and structure • Inspectors moved from working in generic teams to working in teams of specialist knowledge • Inspection teams aligned to early years, children’s services, older people’s services, criminal justice, fostering & adoption and other specialist areas • This will enhance our work in improvement

9. It’s our job to… • Provide assurance and protection for people who use services, their families and carers and the wider public • Play a key part in improvingservices for adults and children across Scotland • Act as a catalyst for changeand innovation • Promote good practice

10. Our values • Person-Centred: we will put people at the heart of everything we do • Fairness: we will act fairly, be transparent and treat people equally • Respect: we will be respectful in all that we do • Integrity: we will be impartial and act to improve care for the people of Scotland • Efficiency: we will provide the best possible quality and public value from our work

11. Corporate Plan The Corporate Plan sets three outcomes - key ways of knowing if the Care Inspectorate is successful: • The quality of services in Scotland is improving • People understand the quality of service they should expect and have a good experience of services centred on their needs, rights and risks • The Care Inspectorate performs effectively and efficiently as an independent, scrutiny and improvement body and works well in partnership with other bodies

12. Current work Some current strategic work includes: • revising all regulated care methodology to make it outcome focused • developing new ways of reporting publicly on our findings • building real-time ways of receiving information about the quality of care • reviewing information we collect and how we use it, in partnership with others

13. Horizon issues Some major external developments affecting the work of the Care Inspectorate include: • Review of National Care Standards • Legislation to integrate health & social care • Activation of Self Directed Support • Children and Young People’s Bill

15. Grading Summary of grades at 30 October 2013 Theme 1: Quality of Care and Support