Standardizing Clinical Orientation: Using Health Stream

Standardizing Clinical Orientation: Using Health Stream HealthCare Share Day April 7, 2006

Context of the Project’s Development: Developing a team

North and Northwest Suburban HealthCare Workforce Task Force • WHO: Community Colleges (Harper, CLC, Oakton, Triton, McHenry, Elgin) and Hospitals (IHA members) in their districts (first meeting was December 7, 2004)

North and Northwest Suburban HealthCare Workforce Task Force • WHY: • Increase capacity of health careers programs • Improve access to health career programs • Improve resource utilization • Adopt regional approaches to practices and education • Shared communication and decision making • Address legal issues • Benchmark best practices

Initiatives identified • Centralized scheduling • Core curriculum • Consortia programming • Standardized orientation • Standard clinical affiliation agreements

Initiatives Prioritized (at this time) • Centralized scheduling • Standard orientation

Goals for Standardized Orientation • Colleges in area will subscribe to a similar orientation • Area agencies would accept this program of orientation cutting down on hospital employee time to do repeated orientations • Orientation standards would be consistently and uniformly implemented. • OPTIMIZE THE CLINICAL LEARNING EXPERIENCE MY MINIMIZING AMOUNT OF TIME IN ORIENTATION

HealthStream: A tool for standardization

HealthStream An Internet based educational program designed for orientation in healthcare facilities Currently used by several hospitals and agencies in the area HealthStream Express is a smaller program that is more affordable

HealthStream Express Topics • HIPAA • Back Safety • Cultural Competence • Customer Service • Standard Precautions • Patient Rights • Workplace Violence

HealthStream: Demonstration of a tool to get to a desired end

Benefits • Easy access (anytime, anywhere) • Time saving for student and institution • Record keeping potential • Currency of information • Can also be used by faculty for annual updates required by clinical agencies • Potential enhancement of curriculum • Product used for orientation by many hospitals and health centers in the area • Adaptable to future needs

Considerations • Record maintenance • Entering and deleting students’ access codes • “Inhouse” vs “at home” • Introduction of “new technology”

Collaboration and Partnership • Consortia meetings • Surveys • April 18th workshop of key stakeholders

Funding and resources • Harper College • 2 year contract at about $2600 per year; 500 users at a time • 1st year funding with capital dollars budgeted • Ongoing funding by adding $10 course fee to specific program courses

Funding and Resources • Oakton • Discussions ongoing with Healthstream. Contract $2600 per year for 500 users. • Evaluation by Health Career programs currently in progress • Funding available through course fees that are in place

Current Standing and Progress • Work shop on April 18th • Harper to implement with 2006-2007 academic year • Oakton with planned implementation for 2006-2007 academic year

Evaluation and methodology • Student and Clinical site satisfaction • Decrease clinical time spent in orientation

Barriers and Challenges • Potential that it is not adopted by regional colleges and clinical agencies • Not used by other colleges who may access the clinical agencies in our region • Various orientations used by hospitals used by area colleges outside of the region • Potential HealthStream access issues • Computer orientation not a part of this

Next Steps • April 18th workshop – secure BUY-IN • Implementation timeline development • Development of an evaluation plan • Investigate hospital specific modules to be developed for other topic areas

Contact information • Vickie Gukenberger, PhD, RN 847-925-6682 vgukenbe@harpercollege.edu • Elizabeth Pagenkopf, RN, MA 847-309-5271 epagenko@harpercollege.edu • Sandy Kubala, MSN, RN 847-635-1720 skubala@oakton.edu

Questions and Answers Thank you

Standardizing Clinical Orientation: Using Health Stream