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Friend Finder: Facilitating Friendship and Wayfinding on TU Delft Campus

Friend Finder is a communication platform introduced by Alexander Macintosh and his team to help international students at TU Delft foster friendships and navigate the campus with ease. Through collaborative group processes and discussions, the product concept was developed to address key needs identified by students, ensuring ease of use and alignment with the acculturation objectives. By leveraging the power of human relationships and convenience, Friend Finder aims to enhance the student experience and support multicultural interactions on campus.

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Friend Finder: Facilitating Friendship and Wayfinding on TU Delft Campus

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  1. Friend FinderDiscovery & Communication Brought to you by: Alexander Macintosh Hao Yang Nugroho D PrasetyoAdityaDeshmukh Maria Kelepera Min Zhi Ju Yoon Kang Deventer 130th August 2012

  2. Overview • Introduction • Acculturation Objectives • Product • Group Process • Questions

  3. Background InterestField Sympathy Culture Language Experience(Perception)

  4. Acculturation Objectives • Human Relationship & Convenience- To make it easier for international students to nurture friendships on the TU Delft campus • Comfort in navigationTo give students a simple method of navigating around campus to meet up with friends

  5. Product Concept

  6. Group Process Discussion Discuss Experiences & Problems Identify Key Needs Clarify Objectives Discuss Product Ideas Identify Member Skills Objectives Definition

  7. Group Process Concept Development Discuss Product Ideas Confirm Product Concept Divide Tasks Develop Product Concept Final Product

  8. Discussion • Round table discussion member by member • Appointed moderator to record contributions • Discussion of each idea on the list • Moderator also serves to: • Clarify members responses • Maintain focus and direction of the discussion

  9. Objectives Definition • Group issues and associate with product ideas • Identify most useful product characteristics • Rate our products characteristics: • Problem solving ability • Efficiency – one product can address several issues • Concept development within a limited time frame • Define the objectives to drive product development

  10. Concept Development • Constructive discussion of project ideas • Ensure alignment with objective • Lay out tasks necessary to allow division: • Graphic design • Research on similar applications • Flow chart • Powerpoint slides • Presentation coordination

  11. Reflections - Cooperation • Problems and Frictions: • Excessive detail during discussions • Difficult scope definition due to broad scope • Moderator essential during discussion to: • Maintain focus • Ensure all opinions heard and understood • Record discussions

  12. What Did We Learn? • Acculturation: • The key to tackling many issues is making friends • Working in Projects: • Establishing a fixed plan as early as possible • Multicultural Teams: • Patience • Moderate to ensure everyone is heard and understood

  13. Conclusion • The product Friend Finder allows easy location of friends on the TU Delft campus • Our product satisfies our acculturation objectives: • To nurture new friendships • To feel familiar with the TU Delft campus • Friendships are key for international students to discuss and work together on acculturation

  14. Sources Poot, G. (2012) TU Delft Campus Map, [Online], Available: http://delftulip.ning.com/page/tu-delft-campus-map Baidu (2012) Momo Friend Locator, [Online], Available: http://baike.baidu.com/view/146125.htm Apple Inc. (2012) Apple iphone Specifications, [Online], Available: http://www.apple.com/iphone/iphone-3gs/specs.html Webredactie-mc (2012) The TU Delft Logo, [Online], Available: https://intranet.tudelft.nl/live/pagina.jsp?id=efca4ac7-df2e-49b2- 8b80-e24286061af4&lang=nl Poot, G. (2012) Delft Tulip Social Network Logo, [Online], Available: http://delftulip.ning.com/main/authorization/signIn?target=http%3A%2F%2Fdelftulip.ning.com%2Fprofiles%2F

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