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Key developments in electronic delivery in LIS 2005-2008

Key developments in electronic delivery in LIS 2005-2008. Catherine Ebenezer Royal College of Nursing Library 16/02/05. Electronic delivery is delivery of content within a particular information environment

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Key developments in electronic delivery in LIS 2005-2008

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  1. Key developments in electronic delivery in LIS 2005-2008 Catherine Ebenezer Royal College of Nursing Library 16/02/05

  2. Electronic delivery is delivery of content within a particular information environment • Innovations in delivery of content are dependent upon technological developments and their adoption within the user community

  3. Caveat • Predicting technology developments an uncertain business • Gartner Inc. uses an adoption framework known as the ‘hype cycle’ to characterise the over-enthusiasm and subsequent disappointment that typically happen with the introduction of new technologies • The ‘hype cycle is represented graphically • Each technology is assigned a ‘time to plateau’, i.e, to reach a stage where they have been adopted by at least 30% of the market and are still being deployed

  4. Environment trends Information consumer characteristics: • Self-service/’disintermediation’ • Google the dominant search engine – publishers responding by exposing database and journal content within Google • Users prefer to order their own ILL articles • Satisfaction • Convenience an overriding factor • Seamlessness • Users want a single interface – contrast the diversity of interfaces offered by libraries e.g. OPACs, BNI, NLH etc. • Users want access to full text via direct linking from bibliographic search tools OCLC (2003) 2003 environmental scanwww.oclc.org/membership/escan/toc.htm

  5. Environment trends Lifelong learning/e-learning • A challenge for libraries to provide access to material to support non-traditional learning initiatives • Use of learning management systems –libraries need to work with HE providers to integrate content within LMSs • LMSs impinge upon /a ‘rival’ to integrated library systems

  6. Content trends • ‘Content is no longer format-dependent and users are not dependent on traditional distribution channels for access to content’ • ‘End-users see the most important role for their libraries as making content available in their digital workspace, regardless of what devices are in that space’ • ‘The real integration to be aimed for is the more effective integration of information resources into the research and learning workflows of the user’ OCLC 2004 Information format trends: content, not containers Dempsey, Lorcan (2004)Pick up a portal. Update October

  7. Content trends New models of research and scholarly/professional communication: • Open access • E-journals – electronic-only access increasingly common – libraries use link resolvers to direct readers to the ‘appropriate copy’ of an article • E-books – entered adoption phase • Individual/institutional self-publishing • Blogs, wikis • Digital repositories, indexed using OAI-PMH • E-prints, learning objects, datasets, theses

  8. Technology trends • Improvements in search technologies • e.g. contextualised search - provides context to assist end-users in determining relevance e.g. WebBrainwww.webbrain.com • Automatic data categorisation • Automates processes formerly carried out by information professionals • Many techniques in use

  9. Technology trends Federated search/metasearch/portals • Execute a cross-file search across bibliographic and full-text databases that do not share a common index using an XML version of Z39.50 • Aim to create a one-stop information resource – a rival to Google! • Portals aim to customise information delivery – to minimise information overload • Several ILS vendors offer portal products

  10. Technology trends Web services • ‘Self-contained, self-describing modular applications that can be published, located and invoked across the Web’ • XML plays a key role in defining requirements, behaviour and mediation formats • Google makes a Web services API available to developers – could be used by ILS developers • Deploying Web services for their users is a challenge to libraries – the potential is huge

  11. Technology trends RSS and blogging • RSS a simple XML syntax for describing a feed of recent additions to a web site. • RSS content can derive from HTML (‘scraping’), from a database, or from a CMS • RSS content may include news items, blog updates, library acquisitions, search results, (e.g. HubMed),TOCs etc. • Can be used by libraries to promote their services

  12. Technology trends • Users subscribe to the feed using an aggregator or newsreader – may be a piece of desktop software, or a web-based service • Information is brought together in one place - a good way for the end-user to reduce information overload – avoids visiting numerous web sites or drowning in email newsletters • RSS-based search engines exist (e.g. Technorati) that search RSS sites

  13. NHS library portals National Library for Health, NHS Scotland e-Library, HOWIS • NLH and other portals will be influential in determining future pattern of service provision by independent health libraries • Planned NLH developments will use a Web services architecture for integration of services

  14. NHS library portals • New NLH services implemented or planned: • NHS-wide metasearch • NHS e-print server • Clinical question answering service • Personalised alerts service • Primary care current awareness service using RSS • Integration of library content into EPR and Map of Medicine • National document delivery service – to be piloted

  15. Remote library services Libraries are already providing: • Question answering services • ‘Ask a librarian’ 24/7 online reference – can use Internet ‘chat’ applications for this • End-user initiated document supply, e.g. BL, BMA Library • Ability to manage loan transactions online: renewals, reservations, fines • PDA-accessible services: alerts, searching

  16. References • Dempsey, Lorcan (2004)Pick up a portal. Update October • Ebenezer, C M (2005) The new National Library for Health. ASSIGnation 22(2) 35-41 • Fichter, D (2004) Using RSS to create new services. Online 28(4) 52ff. • Johnston, P (2001) After the Big Bang: forces of change and e-learning. Ariadne 27 www.ariadne.ac.uk/issue27/johnston/intro.html • Luther, Judy (2003) Trumping Google? Metasearching’s promise. Library Journal 10/1/03 • OCLC (2004) 2004 information format trends: content, not containerswww.oclc.org/reports/2004format.htm

  17. References • OCLC (2003) 2003 environmental scan www.oclc.org/membership/escan/toc.htm • Peacock, D et al. (2000 ) The role of LIS in supporting learning. In Booth, A and Walton G (Eds.) Managing knowledge in health services; pp. 99-112. London: Library Association. • Royal College of Nursing (2004) Speaking up: nurses and NHS IT developments: qualitative analysis results of an online survey…www.rcn.org.uk/publications/ pdf/nurses_and_nhs_it_dev.pdf • Rhyno, A (2003) From library systems to mainstream software: how Web technologies are changing the role of the systems librarian. Library Hi Tech 21(3) 289-296 • Wusteman, J (2004) RSS: the latest feed. Library Hi Tech 22(4) 404-413. www.ucd.ie/weusteman/lht/wusteman-rss.html

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