1 / 11

Salesforce Einstein

Salesforce has positioned Einstein as the AI for CRM. It<br>is not at all a global AI tool. It is about providing insights<br>for the CRM users. It applies only within the context of<br>the CRM and the data related to it. This data can be of<br>any of the types - integrated ERP or a centralized layer<br>of data.

davidcarter
Download Presentation

Salesforce Einstein

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  2. What is Einstein ? Salesforce has positioned Einstein as the AI for CRM. It is not at all a global AI tool. It is about providing insights for the CRM users. It applies only within the context of the CRM and the data related to it. This data can be of any of the types - integrated ERP or a centralized layer of data. +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  3. What is not Einstein ? Einstein is not:: Einstein is not at all plug-and-play in nature. Its elements must be trained with data so as enable its model to produce the accurate results. Einstein is both a platform as well as a product. ● ● ● +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  4. How an Use Case on Einstein can help a Salesperson ? Einstein helps the sales professionals to quite an extent in the following ways: ● It can automate all the tasks that traditionally takes a lot more of time. This leaves the end users with lot more of a time - for closing the deals. ● It offers to track the prospects with automation features like predictive lead scoring.This will convert the lead into a customer - with prioritization of schedule. ● Einstein also helps in doing all those activities such as competitor dealings, company history as well. It will provide some suggestions based on the outcome of a sales meeting or where is the sales person right at that time. ● It is expected of Einstein to predict the outcome of the interaction with the client - even before the sales call is made. +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  5. Why Salesforce has opted for Einstein? Salesforce is trying to build the “world’s smartest CRM” and this is made possible by Einstein making use of latest technologies like machine learning, deep learning, natural language processing (NLP) as well as predictive analytics and smart data discovery. +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  6. What makes Einstein different ? We have already told that Salesforce is based on deep learning and predictive analytics.Both these require huge amount of data sets so as to provide you with the right kind of insights. The fact that Salesforce has a wide base of customers which definitely helps. +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  7. Einstein Products The Einstein products mainly consist of the following buckets and these are: Out-of-the-box apps Point-and-click solution Programmatic Services ● ● ● +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  8. Out-of-the-box apps These are apps that exist for each and every type of Salesforce Cloud. These are pre-built solutions - to be turned on by the Salesforce admin - in the Org. +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  9. Point-and-click Solution This is a solution that is fully configurable by the System admin but as a prerequisite requires some model creation and training. It incorporates Prediction Builder. +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  10. Programmatic Services In the programmatic services, are those what can be termed as super geeky in nature. This is where the neural network products and deep learning come into play. This has unstructured data - in the form of voice, image and languages. +1(415)830-3899 info@cloudanalogy.com cloud.analogy

  11. THANK YOU +1(415)830-3899 info@cloudanalogy.com cloud.analogy

More Related