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Quality Managed Facilities Principles. facilities add value to organisations and are aligned to strategic objectives leaders develop and facilitate the achievement of fm values and strategy excellent service is sustained and all customer needs anticipated
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Quality Managed Facilities Principles • facilities add value to organisations and are aligned to strategic objectives • leaders develop and facilitate the achievement of fm values and strategy • excellent service is sustained and all customer needs anticipated • responsible attitudes to society and environment are demonstrated • relations with users ensure continuous improvement • facilities teams are competent, qualified and well trained • available resources are deployed to maximum benefit • performance compares with the best • recognition as an excellent enterprise and seen as market leader • QMF assessments and awards are made in the context of a facility and not individual organisations