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Explore the journey of improving contract partnerships with providers in Brighton & Hove, addressing quality and cost concerns through collaborative efforts and innovative approaches. Learn about the challenges and future prospects for enhanced service contracting.
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Context • History of good partnership working with providers and local (commissioning only) PCT • Key drivers for change: • Outdated contractual arrangements in Council and no formal arrangements in PCT • Variable cost to purchasers • Concerns re clinical quality in nursing homes • Lack of coherent information available to the public on cost and quality issues
Initial Steps • Agreement between Council and PCT to joint contractual arrangements • Sign up from politicians • Engagement with CSCI • Winter 2007- 8 Active engagement with providers on tying quality to cost • Recruitment of Quality Review Nurse
Process • Consideration of contract models and negotiation on Specification • Agreed set rates - with incentives • Developed user friendly web based information for public and professionals • Sign up from providers to Preferred Provider list • Implementation of Fairer Contracting April 2009
Challenges • Future partnerships with the NHS: • Introduction of NHS contracts - where does this leave use of Local Authority contracts? • NHS use of Procurement Hub • Uncertainty with future role of CQC/QRN • Balance of block and framework agreements: • Choice versus security • Future market development - role for the statutory sector commissioners, hard commissioning or soft influencing?