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Vizient and Mid-South Practice Transformation Networks

Vizient and Mid-South Practice Transformation Networks Partnering to Engage Patients and Families in Healthcare Transformation. PFE Tied to Payment. Patient and Family Engagement (PFE) is a key element in the successful transition to the Quality Payment Program (QPP )

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Vizient and Mid-South Practice Transformation Networks

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  1. Vizient and Mid-South Practice Transformation Networks Partnering to Engage Patients and Families in Healthcare Transformation Vizient Presentation │ 2017 │ Confidential Information

  2. PFE Tied to Payment • Patient and Family Engagement (PFE) is a key element in the successful transition to the Quality Payment Program (QPP) • Provider compensation tied to patient experience scores and ratings through: • Merit-Based Incentive Payment Systems (MIPS) • Alternative Payment Models (APMs) Vizient Presentation │ 2017 │ Confidential Information

  3. PFE Tied to Financial Margins Vizient Presentation │ 2017 │ Confidential Information

  4. PFE Tied to Quality Vizient Presentation │ 2017 │ Confidential Information

  5. PFE Tied to Brand Management Vizient Presentation │ 2017 │ Confidential Information

  6. PFE a Key Driver of Transformation through Milestones 4 and 5 Vizient Presentation │ 2017 │ Confidential Information

  7. PFE also basis for Developing Community Resource Relationships in Milestone 11 Vizient Presentation │ Date │ Confidential Information

  8. Vizient and Mid-South PTN Partnership • Partnering to improve patient experience at the point of care and engagement of patients and families in policy and procedure making and in practice governance • Collaborating with experts from the TCPi Support and Alignment Network (SANs): Vizient Presentation │ 2017 │ Confidential Information

  9. Benefits for Providers • Receive technical assistance in the form of coaching and guidance from subject matter experts, as well as patient advisors • Network with peers who are implementing similar programs in their practices • Access to vetted tools and resources Vizient Presentation │ 2017 │ Confidential Information

  10. Program Framework • Center around six measures in three domains fundamental to PFE best practices • Developed by over 25 individuals • Health care professionals • PFE advocates • Patients and families • Approved by CMS • Added to the Practice Assessment Tool (PAT) for both primary and specialty care providers as early as June 2017 Vizient Presentation │ 2017 │ Confidential Information

  11. TPCi PFE Measures • Point of Care • Does the practice use an e-tool (patient portal or other e-connectivity technology) that is accessible to both patients and clinicians and that shares information such as test results, medication list, vitals, and other information and patient record data? • Does the practice support shared decision-making by training and ensuring that clinical teams integrate patient-identified goals, preferences, concerns and desired outcomes into the treatment plan (e.g. those based on the individual’s culture, language, spiritual, social determinants, etc.)? • Does the practice utilize a tool to assess and measure patient activation? Vizient Presentation │ 2017 │ Confidential Information

  12. TPCi PFE Measures • Policy and Procedure • Is a health literacy patient survey being used by the practice (e.g., CAHPS Health Literacy Item Set)? • Does the clinical team work with the patient and family to support their patient/caregiver management of medications? Vizient Presentation │ 2017 │ Confidential Information

  13. TPCi PFE Measures • Governance • Are there policies, procedures, and actions taken to support patient and family participation in governance or operational decision-making of the practice (Patient and Family Advisory Councils (PFAC), Practice Improvement Teams, Board Representatives, etc.)? Vizient Presentation │ 2017 │ Confidential Information

  14. Learning and Action Networks • Three learning and action networks which PTN members can participate • Practices will develop a project relevant to one of the six PFE measures • Receive coaching and guidance from subject matter experts and patient advisors during “Office Hours” events beginning in April • Comprehensive tools and resources to support learning and implementation efforts will also be provided Vizient Presentation │ 2017 │ Confidential Information

  15. Timeline • March • Participate in an introductory webinar • Sign up for one or more of the three learning and action networks via survey link • April • Sign up deadline TBD • Kick-off calls for each network • Practices will develop a project relevant to one of the six PFE measures • May – December • Participate in monthly Office Hours coaching calls • Track progress toward project goals • Share successes and lessons learned Vizient Presentation │ Date │ Confidential Information

  16. Contact us to join the program by TBD! • Vizient PTN Contact: Mid-South PTN Contact: • Kellie Goodson Clare Sullivan • (972) 830-0609 (615) 322-0593 • kellie.goodson@vizientinc.com clare.sullivan@vanderbilt.edu Vizient Presentation │ 2017 │ Confidential Information

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