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Analyzing the Current Situation. Today’s Discussion (Overview). Environmental Scanning and Analysis Analyzing the Internal Environment Mission Resources Offering Previous Results Business Relationships Keys to Success and Warning Signs. Overview Continued.
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Today’s Discussion (Overview) • Environmental Scanning and Analysis • Analyzing the Internal Environment • Mission • Resources • Offering • Previous Results • Business Relationships • Keys to Success and Warning Signs
Overview Continued • Analyzing the External Environment • Demographic Trends • Consumer Demographics • Business Demographics • Economic Trends • Ecological Trends • Technological Trends • Political-Legal Trends • Social-Cultural Trends • Competitor analysis • SWOT Analysis
Environmental Scanning • Macro-environment • Broad demographic, economic, ecological, technological, political-legal and social-cultural forces • Micro-environment • Specific groups that more directly influence performance, such as customers, competitors, channel members, partners, suppliers, and employees
SWOT • Strengths • Internal capabilities that can help the firm achieve its goals and objectives • Weaknesses • Internal factors that can prevent the firm from achieving its goals and objectives • Opportunities • External circumstances that the organization might be able to exploit for higher performance • Threats • External circumstances that might hurt the organization’s performance, now or in the future
Kodak • Strengths • Weaknesses • Threats • Opportunities
Offerings (Products) • What products are being offered • What price points • Which customer segments • What is the age, sales and profit trends • New products • Market share • Importance of each product (supplements) • How does each product support the bottom line • Does one product account for a large % of sales • PLC can it be extended
Business Relationships • Do suppliers and distributors • Have the capacity to increase volume if needed • Maintain a suitable quality level • Can be true partners in adding value • Has the roster changed over time • Is the company dependent on one partner
Ryanair • 1991 pre low cost ad • Low cost no frills • Own planes Boeing 737s • Fast turn around 25 minutes on ground • Under utilized Regional airports • Lower fees, Best on time • Carry and stow own bags, no in-flight services • Flight attendants pay for own training and uniform
More Ryanair • Pays no fees to computer reservations systems and no commissions • Competition from Major airlines • Easyjet • Marketing costs same per passenger-kilometer • Too much growth? • Documentary
Porter’s generic Strategies • Cost leadership • Differentiation • Focus