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Living Online

Living Online. Unit 10 Communication Services. Objectives. Identify types of electronic communication Describe users of electronic communication Identify major components of electronic communication Manage email with Outlook Send & receive email. Electronic Communication. Email IM

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Living Online

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  1. Living Online Unit 10 Communication Services

  2. Objectives • Identify types of electronic communication • Describe users of electronic communication • Identify major components of electronic communication • Manage email with Outlook • Send & receive email

  3. Electronic Communication • Email • IM • Text Message • VoIP • Online Conference • Chat room • Social Networking • Blogs • Message Boards/Newsgroups

  4. Components of Electronic Communication

  5. How Email Works

  6. Email Address • larry@gmail.com • Username • @ symbol • Email domain name • Domain Code • .com (commercial) • .edu (education) • .gov (government) • .mil (military) • .org (organization)

  7. What’s the email address? • Samantha Murray works for IBM • IBM’s web site is www.ibm.com • Sam’s username is smurray • What would be her email address? • smurray@ibm.com

  8. What’s the web site? • You know a guy named Bill’s email address • billg@gcsssd.org • You can’t remember where he works • What would be the web site to find out the company’s name? • www.gcsssd.org

  9. Which is correct? • Raquel works at MTV • MTV’s web site is www.mtv.com • Which could be her email address? • raquel@mtv.com • raquel@mtv.org • rbruno@mtv.gov • rbruno@musictv.net

  10. Domains • First set developed • .com • .edu • .gov • .mil • .org • Know any others?

  11. Review • What domain would a school have? • .edu • What are the three parts of an email address? • Username, @, domain name • Where is email stored, until you are ready to retrieve/read it? • Email server • What kind of communication requires both users to be online at the same time? • IM

  12. Email Message & Options • Subject line • Brief enough to grad attention • On topic • Body of message • Clear, error free • Note if any attachments

  13. Accessing Email • Web Access • Gmail • Hotmail • AOL • Comcast • Verizon • Program on PC • Outlook • Username/mailbox name & password

  14. Using Outlook/Windows Mail • Calendar, Tasks, Mail, Contacts

  15. Inbox & Mail Pane • Message arranged by date (new or old on top) • New ones in BOLD • Mail Pane • Create folders • File, New, Folder • Delete folders • Move emails to folders • Drag • Save or Delete Emails • Search • Tools, Search

  16. Project • Name the parts of the Outlook window • Research how to set up Outlook/Windows Mail to check your emails

  17. Contacts/Address Book • Names, emails, phone numbers, other info • Tools, Address Book • File, New Contact

  18. Sending Email • To: • Cc: • Bcc: • Subject: • Brief & descriptive

  19. Sending Email • Address Book • Click To:, Cc:, or Bcc: • Attachments • Signature

  20. Receiving Emails • Inbox icons • Opening Attachment • Double-click • Save Attachment • Right-click, Save As

  21. Receiving Spam • Content of email scanned by client software • Sent to Junk folder • If not, identified in Inbox • Suspected spam • Spam also filtered at mail server

  22. Sorting Mail • Click on column heading

  23. What To Do With Mail • Right-click options • Make new folders • Save an email address • Right-click on email address • Add to Contacts

  24. Replying to an Email • Reply • Reply to All • Forward

  25. Other Options • Out of Office Response • Auto forward • Send to phone • Block senders

  26. Review • T or F. Reply to All is the same as reply except your reply goes to all people to whom the original message was sent. • T or F. You can only type one email in the To: • An email address consists of ___ parts. • A file sent with an email is called a _________. • You can use _______ to make phone calls over the Internet.

  27. Living Online Unit 10 Communication Services

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