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Wireless networking and VoIP strategies for the public sector

Wireless networking and VoIP strategies for the public sector. Dr. Eng. Emilio Frezza CNIPA Centro Nazionale per l’Informatica nella Pubblica Amministrazione v. Isonzo 21/b – 00198 – Roma - Italy frezza@cnipa.it Presented by Mario Terranova – terranova@cnipa.it.

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Wireless networking and VoIP strategies for the public sector

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  1. Wireless networking and VoIP strategies for the public sector Dr. Eng. Emilio Frezza CNIPA Centro Nazionale per l’Informatica nella Pubblica Amministrazione v. Isonzo 21/b – 00198 – Roma - Italy frezza@cnipa.it Presented by Mario Terranova – terranova@cnipa.it

  2. 2005 Guidelines for the digital PA • CNIPA (National Centre for IT in the Public Administration) has the task to implement the Government policies issued by the “Minister for IT innovation and technology” regarding IT use within the Public Administration and e-govern-ment in general. Wireless networking and VoIP strategies for the public sector

  3. 2005 Guidelines for the digital PA • e-government policies promote the “culture of innovation” (change management) in order to: • optimize of the PA internal tasks • improve traditional tools in the citizens-PA relationship • For the first time wireless and VoIP technologies are part of the CNIPA strategic action lines Wireless networking and VoIP strategies for the public sector

  4. Opportunity of wireless tecnologies Wireless technologies offer: • reduction of TLC expenses of the PA with better performance in the public services • services for citizens everywhere they are • doing everything you do in a public office without to be in that office Wireless networking and VoIP strategies for the public sector

  5. Opportunity of wireless tecnologies Services improvements: Multimedia convergence accuracy of data gathered in field better quality in the citizen/PA relationship Cost reduction: Use of economically competitive technologies more telework more flexible office organisation less postal expenses Wireless networking and VoIP strategies for the public sector

  6. Wi-Fi maturity Wi-Fi market reached $3 Billions in 2004 Wireless networking and VoIP strategies for the public sector

  7. The continue evolution Wireless networking and VoIP strategies for the public sector

  8. Most interesting evolutions • Better security performances with the new standard 802.11i and WPA2™ • Introduction of QoS for multimedia services with 802.11e standard

  9. Most interesting evolutions • VoIP service integrated in Wi-Fi • Voice and Video with QoS (not ‘best effort’) with high security standards Wireless networking and VoIP strategies for the public sector

  10. Standard evolutions Standard, speed and frequency bands: Wireless networking and VoIP strategies for the public sector

  11. NETWORK Q-ISP1 Q-CN1 Q-ISP2 Q-ISP4 Sede NAP A Qualified eXchange Network Q-ISP3 Sede NAP C RUPA-SPC RIPA Sede NAP B PA PA PA PA PA PA PA SPC ISP2 ISP1 PA networks • Telecommunication networks assure quality of service and security for any signal type RIPA Wireless networking and VoIP strategies for the public sector

  12. Value added services LAN NETWORK IP-Contact Center Ip-centrex Multimedia Center UMS LAN WLAN One infrastructure for every application RUPA-SPC RIPA Wireless integration PA service convergence • Convergence of services offers full increase in value of the PA investments and service qualifications toward citizens Wireless networking and VoIP strategies for the public sector

  13. Value added services SPC Centralised services SPC applications • VoIP interconnection node, advanced interoperability and applicative co-operation are integral part of SPC Wireless networking and VoIP strategies for the public sector

  14. LAN Wireless Access Points Wireless Clients Wi-Fi uses within the PA • In the Italian Central PA are installed (2003) 403.000 LAN ports spread over 20.000 sites

  15. 4 Desk phone conversation 5 Answer on Wi-Fi mobile Both the desk & Wi-Fi phones are simultaneously called 3 2 1 Connection to the IP-PABX Internal call to n. 22001 Wi-Fi uses within the PA Media Servers Media Gateways Communication Manager Wireless networking and VoIP strategies for the public sector

  16. internet PSTN PLMN Wi-Fi uses within the PA Areas without wide band SPC Base Station PublicNetworks Hub Site (s) Cell Sites CPE Wireless networking and VoIP strategies for the public sector

  17. Wi-Fi uses within the PA Nomadic services with public hot spot Albacom Colt Freestation Megabeam Telecom Italia Vodafone Internet WISP SPC Hot Spot Administration Wireless networking and VoIP strategies for the public sector

  18. Applications for citizens Care of aged people/patients Tax payments Bus/Parking payments Environmental data collecting Building yard auditing Wireless networking and VoIP strategies for the public sector

  19. Conclusions The successful completion of CNIPA projects will produce: • resource optimisation • deployment of public enabling infrastructures to improve the interaction between PAs and both citizens and enterprises Wireless networking and VoIP strategies for the public sector

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