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Making Consumer Choices

Making Consumer Choices. What information do you need before you make a decision regarding health care products and services?. Lesson Objectives. In this lesson, you will learn to:. Describe factors that influence consumer decisions about health care products and services

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Making Consumer Choices

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  1. Making Consumer Choices What information do you need before you make a decision regarding health care products and services?

  2. Lesson Objectives In this lesson, you will learn to: • Describe factors that influence consumer decisions about health care products and services • Analyze health messages delivered through advertising in the media • Assess ways to use criteria to evaluate health products

  3. Being an Informed Health Consumer Informed Health Consumer • To become an informed health consumer, you need to: • Learn about available health products and services. • Understand how to judge their effectiveness and reliability.

  4. Influences on Your Decisions Factors Influencing Your Decisions External Factors Internal Factors Opinions of family members and friends Cost Media Habit Personal taste

  5. Influences on Your Decisions Media and Advertising • Many health products and services are promoted through advertising. • Advertisements make you want to buy the featured product. • By analyzing the messages hidden in ads for health products, you can make a better-informed purchasing decision.

  6. Influences on Your Decisions Hidden Messages in Advertising

  7. Influences on Your Decisions Comparing Choices You can make wise purchasing decisions through comparison shopping. Some criteria to consider as you evaluate products and services: • Cost • Features • Quality • Warranty • Safety • Recommendations

  8. Influences on Your Decisions Product Labels One way to compare two similar products is to read their labels.

  9. Your Rights as a Consumer Consumer Rights • The right to safety • The right to choose • The right to be informed • The right to be heard • The right to have problems corrected • The right to consumer education

  10. Today’s Consumer Choices Online Shopping Some points to consider when shopping online: • Price: Online sources sometimes offer lower prices. However, some of these savings may be lost by the added cost of shipping. • Convenience: Items are delivered directly to the home. For many people this convenience outweighs the potential problem of repackaging and mailing items that may need to be returned. • Product information: Online descriptions provide only limited information about a product.

  11. Today’s Consumer Choices Safeguards When Shopping Online Consider the following safeguards: • Get permission from your parents or guardians. • Make sure that the site is secure. • Check the organization's return policy. • Write down any purchase related information.

  12. Quick Review Choose the appropriate option. Q.The method of judging benefits of different products by comparing several similar factors for each one is known as ______. • online shopping • 2. advertising • comparison shopping • 4. media

  13. A.3. comparison shopping The method of judging benefits of different products by comparing several similar factors for each one is known as comparison shopping. Quick Review - Answer Click Next to attempt another question.

  14. Quick Review Choose the appropriate option. Q.A _______ is a company’s or a store’s written agreement to repair a product or refund your money should the product not function properly. • receipt • 2. warranty • marketing policy • 4. license

  15. A.2. warranty A warranty is a company’s or a store’s written agreement to repair a product or refund your money should the product not function properly. Quick Review - Answer Click Next to attempt another question.

  16. Quick Review Q. Which of the following are some safeguards you should consider before shopping online are: • Get permission from your parents or guardians. • Make sure that the site is secure. • Check the organization’s return policy. • All of the above

  17. A.4.All of the above Thesafeguards you should consider before shopping online are: get permission from your parents or guardians, make sure that the site is secure, check the organization’s return policy. Quick Review - Answer Click Next to attempt another question.

  18. Quick Review Q. Which of the following are some safeguards you should consider before shopping online? • What is the cheapest helmet in the array of choices? • What are the safety considerations? • Does the color coordinate with rest of cycling equipment? • Will my friends like the style?

  19. Quick Review - Answer A.2. What are the safety considerations? Safety considerations should be foremost in your mind when choosing sports, recreation, or home-safety products. Click Next to attempt another question.

  20. End of Lesson 1 Click Home to view the Main menu.

  21. Influences on Your Decisions Safety Considerations • Safety considerations should be foremost in your mind • when choosing sports, recreation, or home-safety products. • Logos to look for on any product or equipment you are thinking • of buying: • Underwriters Laboratory (UL) • Snell • American National Standards Institute (ANSI)

  22. Being an Informed Health Consumer Informed Health Consumer • To become an informed health consumer, you need to: • Learn about available health products and services. • Understand how to judge their effectiveness and reliability. A health consumer is anyone who purchases oruses health products or services.

  23. Influences on Your Decisions Factors Influencing Your Decisions External Factors Internal Factors Opinions of family members and friends Cost Media Habit Personal taste Media refers to the various methods of communicating information.

  24. Influences on Your Decisions Media and Advertising • Many health products and services are promoted through advertising. • Advertisements make you want to buy the featured product. • By analyzing the messages hidden in ads for health products, you can make a better-informed purchasing decision. Advertising is a written or spoken media message designed to interest consumers in purchasing a product or service.

  25. Influences on Your Decisions Comparing Choices You can make wise purchasing decisions through comparison shopping. Some criteria to consider as you evaluate products and services: • Cost • Features • Quality • Warranty • Safety • Recommendations Comparison shopping is a method of judging the benefits of different products by comparing several factors, such as quality, features, and cost.

  26. Influences on Your Decisions Comparing Choices You can make wise purchasing decisions through comparison shopping. Some criteria to consider as you evaluate products and services: • Cost • Features • Quality • Warranty • Safety • Recommendations A warranty is a company’s or a store’s written agreement to repair a product or refund your money should the product not function properly.

  27. Today’s Consumer Choices Online Shopping Some points to consider when shopping online: • Price: Online sources sometimes offer lower prices. However, some of these savings may be lost by the added cost of shipping. • Convenience: Items are delivered directly to the home. For many people this convenience outweighs the potential problem of repackaging and mailing items that may need to be returned. • Product information: Online descriptions provide only limited information about a product. Online shopping involves using the Internet to buy products and services.

  28. A.Correct! The method of judging benefits of different products by comparing several similar factors for each one is known as comparison shopping. Quick Review - Answer Click Next to attempt another question.

  29. Quick Review - Answer You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer.

  30. A.Correct! A warranty is a company’s or a store’s written agreement to repair a product or refund your money should the product not function properly. Quick Review - Answer Click Next to attempt another question.

  31. Quick Review - Answer You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer.

  32. Quick Review - Answer A.Correct!The safeguards you should consider before shopping online are: get permission from your parents or guardians, make sure that the site is secure, check the organization’s return policy. Click Next to attempt another question.

  33. Quick Review - Answer You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer.

  34. Quick Review - Answer A.Correct!Safety considerations should be foremost in your mind when choosing sports, recreation, or home-safety products. Click Next to attempt another question.

  35. Quick Review - Answer You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer.

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