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Enhancing Quality Management in WMO Operations

Explore the progress and guidelines for implementing Quality Management Systems within the World Meteorological Organization. Discover recommendations for better efficiency and effectiveness in weather and climate services.

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Enhancing Quality Management in WMO Operations

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  1. WMO World Meteorological OrganizationWorking together in weather, climate and water Quality Management Scylla Sillayo, S.O AeM Division WDS Department CBS Management Group www.wmo.int

  2. EC-LXII provided guidance on: • User Focus to cut accross all WMO programmes • Need to expand Guidance (WMO No.49 Vol. IV, Generic Guidance on QMS) • Make good use of ‘‘pioneer work“ in AMP for related programmes such as MMOP, DRR... • Consider applying QMS principles in WMO Secretariat

  3. Congress XVI supported Pilot Project for the Secretariat : • Demonstrate through business case that its application would result in net benefit, through a gap analysis • To complement existing management systems (such as RBM, ERM) with respect to Quality to form holistic system • Will render support to Members more effective and credible • Will ensure coherent, relevant and up-to-date WMO documents, guidance and processes

  4. Congress XVI welcomed the idea of: • “Twinning partnerships“ between Members with a well-developed system and those starting the process by Region (RAs) • Establishment of a services provider Register of trusted agencies for training organisations, consultancy andcertification bodies

  5. Congress XVI welcomed the idea of: • WMO Guidance material continues to be expanded and improved • Establishment of a group from QMS practioners and Secretariat staff to continuosly review all components of WMO QMF • Consider implementing ISO 9004:2009 verses ISO 9001:2008 in the Secretariat; It provides guidance on organization’s continual improvement on perfomance, efficiency and effectiveness based on process-based approach.

  6. EC-LXIII requested • (i) the president of CAeM to establish Task Team on QMS Implementation • (ii) The second vice president of WMO Prof M Ostojski to be its focal point and ex-officio member of the CAeM TT

  7. Why and How CBS has a role to play: • Support of CBS needed because QMS QMS requires 'end-to-end' approach starting with Observation, Calibration of measuring instruments, Meta Data, Data processing then service delivery to meet customer requirements. • Former ICTT provided support to QM orientation in all Technical Commissions

  8. It is important to: • Review of all WMO regulatory documents and (Tech Regs and Manual) to check their suitability to be referenced by QMS • Continue to involve Tech Commissions like (e.g. CHy, CBS-WIGOS, CIMO etc) in this activity • Improve the WMO QMF web page to provide easy, interactive access to all guidance and regulatory material

  9. It is important to: • Ensure that QMF Website acts as “best practice model“ for Members wishing to implement organization-wide QMS • To provide support to WMO Programmes in establishing QMS • The support from Australian BoM on improving the website is essential

  10. WMO Thank you for listening

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