1 / 22

Welcome to FIEP.

“Previews”. Welcome to FIEP. So glad you chose to come!. Fully listening is an ADVENTURE!. Piggybacking. The Listener stops listening, jumps on the speaker’s topic and start talking. First speaker: “My students…”

deiter
Download Presentation

Welcome to FIEP.

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. “Previews” Welcome to FIEP. So glad you chose to come! Region XIII 2008

  2. Fully listening is an ADVENTURE! Region XIII 2008

  3. Piggybacking The Listener stops listening, jumps on the speaker’s topic and start talking. First speaker: “My students…” Second speaker: “Oh, I know just how you feel; that’s like when MY students…” Region XIII 2008

  4. Wonderful Words Diplomacy Skill and tact in dealing with other people; Skill in managing communication and relationships. Region XIII 2008

  5. Quotable Quotes “If you have knowledge, let others light their candle in it.” ~Margaret Fuller Region XIII 2008

  6. When you meet furious… …get curious. Region XIII 2008

  7. It is the province of knowledge to speak, And it is the privilege of wisdom to listen. Oliver Wendell Holmes Region XIII 2008

  8. Parking Lot Suggest “parking the issue” while completing the current discussion. Address prior to ending, schedule another time or connect with appropriate person or forum . Region XIII 2008

  9. Pool of Shared Meaning Dig deeper & get any relevant data out in the open. Region XIII 2008

  10. “What if ?” The “Miracle” Question Region XIII 2008

  11. STATE My Path • Share your facts. • Tell your story. • Ask for others’ paths. • Talk tentatively. • Encourage testing. Crucial Conversations Region XIII 2008

  12. Listening Set-Asides • Autobiographical Comments “Me too” • Inquisitive, Frivolous Questions “Soap Opera” or “Kindergarten” questions • Easy Fix Solutions “You can do it!” Region XIII 2008

  13. Courage is what it takes to stand up and speak. Courage is also what it takes to sit down and listen. Winston Churchill Region XIII 2008

  14. Brain Teaser What is FIEP? Stay tuned… Region XIII 2008

  15. LISTENING IS NOT… “a vocal competition in which the one who is catching his breath is called the listener.” Anonymous Region XIII 2008

  16. Stay Focused on What You Really Want The First Principle of Dialogue: Start with Heart Crucial Conversations Region XIII 2008

  17. Paraphrase • Acknowledge & Clarify “Catch the essence & give back.” • Summarize / Organize Themes or ‘containers’ or chunks • Shifting Conceptual Focus Raise level; moves conversation up Region XIII 2008

  18. AMPP ABC • Ask. • Mirror. • Paraphrase. • Prime. • Agree. • Build. • Compare. Crucial Conversations Region XIII 2008

  19. Manage Data • Write it Down and Hang It on the Wall • Work on one Issue at a Time. • AGREE on How to Work on that Issue. • Ideas? Write Down & Hang on the Wall • Decisions? Write Down & Hang on the Wall • Need to Redirect? Look at the Wall • Ought to Do? Write on the Wall • Meet Next? Write on the Wall Region XIII 2008

  20. Trust is about the relationship; rapport is about the moment. Trust is the ground upon which we build rapport. Region XIII 2008

  21. “Procrastination is attitude’s natural assassin. There’s nothing so fatiguing as an uncompleted task.” William James Region XIII 2008

  22. The workshop starts momentarily. Treat Yourself to a Learning Opportunity! Region XIII 2008

More Related