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Using research to support programme development

Using research to support programme development. Examples from Seacroft Sure Start 17 September 2003. Research can be used to:. Steer the strategy Prove progress Tweak the tactics Plus, help address tensions. Strategy - Health visitor study. Why we did it.

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Using research to support programme development

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  1. Using research to support programme development Examples from Seacroft Sure Start 17 September 2003

  2. Research can be used to: • Steer the strategy • Prove progress • Tweak the tactics • Plus, help address tensions

  3. Strategy -Health visitor study

  4. Why we did it • Seacroft programme is Education-led • New birth stats and contact info was not coming through • Health visitors did not seem engaged • Given the requirement to contact all new births, what do we do about this?

  5. How we did it • Identified those HVs with highest caseloads in area • 45 minute depth interviews with these • Following pre-defined topic guide • Full written report for programme, summary sent to participating HVs

  6. What came out of it • Initial consultation process left HVs feeling embattled • No-one was taking responsibility for Working Together • Communication and feedback had all but stopped • New HV appointed to Sure Start team

  7. Monitoring progess -Community survey

  8. Why we (first) did it • To provide base-line info for Sure Start Unit • To test early impact of programme • To set a benchmark against which progress could be tracked

  9. How we did it • Street interviews with random sample of parents of under 4’s • Using a pre-defined questionnaire • Used professional interviewers (for speed) • Sample of 101 first time, 200 a year later

  10. Satisfaction with services in the areafor young children

  11. Heard of Sure Start?

  12. Wider benefits • Quantified the number of children in area • Helped prove the point about monitoring • Data show correlation between awareness/usage of Sure Start and other good things • Provides info from those not involved with programme • Helps promote Sure Start in itself

  13. Tactics -Staff survey

  14. Why we (first) did it • Became aware of issues in team early on, eg to do with: • communication • training • understanding of national objectives • awareness of local services • working together

  15. How we did it • Self-completion questionnaire sent to all staff at home • Reminder sent 2 weeks later • Findings presented at team meeting • Followed by workshop sessions

  16. What came out of it • Induction pack put together • Policies reviewed • Staff development programme instigated • Job ‘shadowing’ introduced • Team organised into geographical patches

  17. Research should do more than just collect information

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