Advanced Counseling Skills – Part 1

1. Advanced Counseling Skills – Part 1 MCFC/MHC/CC Residency 1

2. Learning Objectives • From this presentation, you will be given information to: • Utilize skills of challenging and confronting • Explain the purpose of immediacy and self disclosure • Practice advanced skills May 2011 Revised

3. Advanced Counseling Skills Advanced skills help move from the introduction stage to exploration and action stages of counseling • Focus primarily on feelings and communication • Help to establish trust in the relationship • Facilitate rapport between counselor and client May 2011 Revised

4. Skill: Challenging/Confronting • Although this may hint of condescension this is not the intent. If delivered in a subtle manner, a client will not perceive your efforts as confrontational. • Invite clients to challenge themselves to change ways of thinking and acting that keep them mired in problem situations and prevent them from identifying and developing opportunities. • If they do not accept the invitation, then challenge them directly to change. Examine what the benefits and costs (logical consequence) there are for the client if they do not choose to make change. May 2011 Revised

5. Skill: Challenging/Confronting • Goals • To increase participation in the counseling process • To increase client’s awareness of blind spots and develop new perspectives • To identify responsibility for problems and unused potential • To enhance the client’s problem solving ability • To challenge distortions, excuses, games • To explore consequences of client’s actions • To move beyond discussion and inertia into action May 2011 Revised

6. Skill: Challenging/Confronting Challenging/Confronting is a logical step in listening: Attending > listening > understanding > empathy > probing > challenging May 2011 Revised

7. Skill: Challenging/Confronting • What to Challenge • Between what is said now vs. earlier • “Earlier I thought I heard you say that you did not want to quit your job, now I am hearing you say that you are planning to quit.” • Between verbal and nonverbal cues • “I hear you say that you are not angry with him, but I can’t help but notice that your fists are clenched, you are talking faster, and you are using strong words when you talk about him.” May 2011 Revised

8. Skill: Challenging/Confronting What to Challenge (cont.) • Between what the client says s/he wants and what s/he is doing to achieve it • I understand that you want to not be dependent on your parents any longer, however I don’t see that you are planning to get a job to make this happen. • Blindspots • lack of awareness • self-deception • choosing to stay in the dark • knowing but not caring May 2011 Revised

9. Skill: Challenging/Confronting What to Challenge (cont.) • Disputing Beliefs when thinking is distorted, irrational, or illogical • Help the client explore underlying beliefs that might be leading to self defeating patterns • Listen for exaggerated, hyperbolic language (e.g., “never”, “always”, “only”) • Listen for absolutes • Listen for sense of entitlement • Listen for overgeneralizations • Listen for “musts” and “shoulds” • Listen for shirking of responsibility May 2011 Revised

10. Skill: Challenging/Confronting What to Challenge (cont.) • Problems they are avoiding • Opportunities they are ignoring • Things they are overlooking • Things they are refusing to see • Things they don’t want to do • Assumptions they are making • Dishonesty with themselves May 2011 Revised

11. Activity Practice challenging these clients: • A woman who takes care of everyone else except herself • A student who says s/he plans to go to med school, but has only a 2.0 GPA • A client who professes to hold strong religious values, but disparages people of other racial and ethnic groups • A client who is crying while stating that everything is fine May 2011 Revised

12. Skill: Immediacy Immediacy – using a moment in counseling to deal with an issue, whether it be b/w you and the client or you are challenging the client Situations for Immediacy • lack of direction • tension • trust • diversity • dependency • counterdependency • attraction (be very careful in this discussion) May 2011 Revised

13. Skill: Counselor Self Disclosure Formula: • Must be appropriate and purposeful, not burdensome to client • Use personal pronouns (I, me, my) • Use verb for content, feeling, or both (I think… I feel… I have experienced) • Use feeling words and expression of feeling (My experience was similar to yours and I felt betrayed and sad over the loss of my job; or, I know what it was like for me to be in that situation. I really had to adjust to _____. What is it like for you?) • Remember, it is ALWAYS about the client, so don’t change the focus to you • Attend to your client’s story • Assess the appropriateness of your story and share it BRIEFLY • Return the focus to the client and pay attention to client’s reaction to your story May 2011 Revised

14. Skill: Counselor Self Disclosure • Be genuine • Be selective • Do not share too often • Do not interrupt your client to share your story • Always ask yourself how this will benefit your client May 2011 Revised

15. Activity • Your 15-year-old client recently experienced the breakup. He is very upset about the loss of this significant relationship and doesn’t believe he will ever fall in love again because this person was so special. • You also remember how sad you were with your first breakup. How can you appropriately disclose to your client information about your experience in a way that facilitates the client’s counseling process? May 2011 Revised

16. References Egan, G. (2010). The skilled helper: A problem management and opportunity development approach to helping (9th ed.). Belmont, CA: Brooks/Cole (Cengage Learning). ISBN: 978-0-495-60189-0 or 0-495-60189-6 hard. Egan, G. (2010). Exercises in helping skills: A manual to accompany the skilled helper (9th ed.). Belmont, CA: Brooks/Cole (Cengage Learning). ISBN: 978-0-495-80632-5 or 0-495-80632-3 soft. May 2011 Revised