Management Leadership Strategy Scorecard

1. Management Leadership Strategy Scorecard Management & Leadership Strategy ScorecardObjective 1 - Improve Change Management ProceduresPrograms, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsDale Carnegie Leadership Courses # Employees Certified Get 8 Managers certified by Oct 2012Succession Planning & Job Rotation Succession Management Matrix completed Complete exercise by Jun 2012, start job rotation in Jul 2012Change Management Training for Execs # Executives Attending University Workshop 5 Execs attend workshop in Feb 2012Objective 2 - Provide New Staff Training ProgramsPrograms, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsConflict Resolution # Managers trained Train 12 Managers by Nov 2012Time Management # Staff trained Train 6 Administrators by Nov 2012Coaching Skills for Sales Managers # Staff trained Train 7 Sales Managers by Nov 2012Objective 3 - Update Corporate Policies & ProceduresPrograms, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsStandardize Performance Reviews Implement New Software Program Launch new application by Feb 2012Update Code of Conduct Policy Completion Date Publish new policy by Jan 2012Employee Manual Completion Date Provide to all new trainees starting Mar 2012Objective 4 - Formalize Roles & Responsibilites

2. Programs, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsJob Descriptions # Job Descriptions documented Document 38 job descriptions by Dec 2012Organizational Chart Completion Date Produce Organizational Chart by Mar 2012 Programs, Initiatives, & Actions Key Performance Indicators & Metrics Target Timeframe to Achieve GoalsJob Descriptions # Job Descriptions documented Document 38 job descriptions by Dec 2012Organizational Chart Completion Date Produce Organizational Chart by Mar 2012