Prototype CAA reporting tool

1. Prototype CAA reporting tool

2. Prototype CAA reporting tool This initial concept of a joint inspectorate CAA reporting website is provided as an example of how CAA could be reported and is intended to be indicative of a potential style and structure only. The content and judgements incorporated are entirely fictional and do not provide an indication of scoring levels or the judgements that might be made of an area or organisation. Hyperlinks within the document have been used to enable some interpretation of how the site might be navigated. Working links are underlined. To exit the presentation press escape on your keyboard.

3. National reports About CAA News Methodology Search Contact us / provide feedback My local area Click on the map or search for your area or postcode Barshire Find Comprehensive Area Assessment 2009 Providing independent assessments of local services and quality of life

4. National reports About CAA News Methodology Search Contact us / provide feedback My local area Choose an area Bath and North East Somerset Barshire Bournemouth Bristol Devon Dorset Gloucestershire Isles of Scilly North Somerset Plymouth Poole Somerset South Gloucestershire Swindon Torbay Wiltshire Comprehensive Area Assessment 2009 Providing independent assessments of local services and quality of life

5. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas My Barshire, in summary Fifty-eight per cent of people in Barshire are satisfied with their area as a place to live compared to an average of 64 per cent in similar areas and 62 per cent nationally. People are worried about whether people from different backgrounds get on well together. More needs to be done to help make sure that people coming into Barshire can integrate with existing communities. Barshire’s public services are getting better at protecting the environment. They are using much less energy to heat and power their own buildings. They are also helping local people to reduce the energy they use and many people have been given free advice and cheaper insulation. The economy in Barshire is growing. More and more people are being helped to get jobs. There are many fewer people on benefits and the new jobs are better paid and higher skilled. More people are being helped to start their own businesses, and existing businesses are being helped to grow Find out more…

6. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Barshire “at a glance” How safe is Barshire now and for the future? Overall Crime levels are low and falling compared with similar places and people generally feel safe. Levels of anti-social behaviour are being reduced and the police are working well with other partners to address the priorities of local people. Prospects for further improvements in the future are good. Rising numbers of road traffic accidents are a concern for local people and having an impact on the health service and fire service. Barshire County Council needs to take action to address this issue and work better with fire and health services to make improvements. Find out more How healthy and well supported are people in Barshire now and for the future? Health is an important issue in Barshire. Projects, led by the primary care trusts, to improve health are well supported, targeted and funded with good future prospects for a healthier Barshire. The gap in life expectancy between different areas in Barshire is reducing. Particular improvements are being made in the most deprived areas such as Riverside. Teenage pregnancy rates and levels of smoking are set to reduce further and participation in sport is improving. Health promotion in schools is educating pupils about healthy eating to reduce childhood obesity in future. Find out more How well kept is Barshire now and for the future? Barshire is generally well kept, the issues are well understood and being addressed. There are no significant concerns in this area and performance is likely to continue to be maintained. Find out more

7. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Barshire now and for the future Back to the “at a glance” summary For Barshire, find out more about… The local area How well do local priorities express local needs and aspirations? How safe is the area? How healthy and well supported are people? How well kept is the area? How environmentally sustainable is the area? How strong is the local economy? How strong and cohesive are local communities? How well are people housed? How well are families supported? How good is the wellbeing of children and young people? How well is inequality being addressed?

8. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How safe is Barshire now and for the future? Back to the “at a glance” summary Levels of crime and anti-social behaviour are being reduced and fear of crime is falling. Seventy-two per cent of people in Barshire feel safe compared top 61 per cent two years ago. Partners work well together through Barshire’s crime and disorder reduction partnership, the ‘Safer Barshire Partnership’, to understand crime and anti-social behaviour priorities. The county and district partnerships work well with local communities and share information to decide what they need to do and target activities to the areas that need them most. Crime hotspots around Barshire are understood and targeted with activity to tackle those issues and there is a good understanding of how crime might affect different groups of people, for example older people, children and young people and people from different backgrounds. Prospects for further reductions in crime and anti-social behaviour in the future are good. Burglary levels are currently higher than in similar areas. But home safety initiatives, community support, improved street lighting, and extra police officers in hot-spot areas are already starting to have an impact. Historically high levels of re-offending in Barshire are being reduced as a result of training and employment support for offenders and treatment for offenders with drug and alcohol problems. People in Barshire are concerned about the amount of anti-social behaviour in the area, particularly in Jeston and Northly. This is a priority for the county and district partnerships and a range of activities have Go to the next theme: How healthy and well supported are people?

9. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How healthy and well supported are people in Barshire now and for the future? Back to the “at a glance” summary People in Barshire are getting healthier. Local partners are committed to high, but realistic, ambitions to reduce health inequalities. The projects they have put in place to deliver on these ambitions are well targeted and funded until 2012, resulting in good future prospects for a healthier Barshire. The Barshire Primary Care Trusts and their partners understand the health inequalities in the area. While the life expectancy gap between areas in Barshire is up to fourteen years, life expectancy is improving particularly in the most deprived areas and the gap is starting to reduce. For example male life expectancy in Riverside has increased from 65 to 69. The Healthy Barshire partnership is working well with older people to improve feelings of safety and wellbeing. There have been some effective projects to reduce teenage pregnancy and levels of smoking in the area, which have already led to a 12 per cent and 15 per cent reduction respectively, although it is too early to measure the full long term impact. Examples of projects include, the primary care trust working with schools and local doctors surgeries to provide education and information on contraception and a county-wide marketing campaign to raise awareness of the risks of smoking. Other jointly funded schemes include new cycle routes and sports facilities. These projects are well promoted and are already increasing levels of participation in sport. Health promotion in schools is Go to the next theme: How well kept is the area?

10. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How well kept is Barshire now and for the future?Back to the “at a glance” summary Barshire is generally well kept and partners are working well to address the issues that are important to local people. They understand and are planning for future needs. There are no significant concerns in this area and performance is likely to continue to be maintained. Go to the next theme: How environmentally sustainable is the area?

11. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How environmentally sustainable is Barshire now and for the future? Back to the “at a glance” summary Green – Significantly reduced energy consumption and CO2 emissions Barshire is significantly reducing its carbon footprint and further reductions are expected in future years. Barshire County Council and local partners are taking a proactive and long term approach to tackling climate change and protecting the natural environment. Improvement targets are stretching and good progress is being made. The council is committed to leading by example and has an Environmental Management System in place for all departments to reduce their carbon emissions. Barshire has been recognised as a best practice example for its work on climate change, particularly efforts to increase energy efficiency in people’s homes and in council and partner’s buildings. The council is making good progress in getting local communities involved in environmental issues. It has run a successful 'Act on CO2' campaign and has set up a some pilot 'Green Neighbourhood' areas in which energy use has fallen considerably and recycling rates continue to increase. An energy management project is reducing energy use and CO2 emissions at sports facilities, council buildings, some council owned housing, and other public sector buildings. Combined Heat and Power (CHP) schemes supplying Go to the next theme: How strong is the local economy?

12. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How strong is the local economy now and for the future? Back to the “at a glance” summary Green – Excellent employment prospects Employment and activity rates in Barshire have increased and worklessness has decreased. The job centre, working with social services have developed a range of support including back to work courses, training in new skills and occupational therapy to support people out of work and on incapacity benefits. They are concentrating their efforts where most needed. The number of people out of work and on incapacity benefits has fallen from 28 per cent to 19 per cent in the worst neighbourhoods. The Barshire Chamber of Commerce, with support from the county council, had developed “well at work”, a scheme to promote flexible working and new opportunities for out of work residents and workers on long term sick leave. In 2008 142 local businesses had signed up to the scheme, supporting 317 people back into work. The scheme is set to double in 2009. Partners’ commitment to delivering employment opportunities, training and business development will support further improvement in the future. The number of new business start ups has risen by 22 per cent in the last year. There is good support for local businesses including incentives to employ local people. Partners have agreed to maintain funding of this initiative Go to the next theme: How well do local communities get on?

13. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How well do local communities get on in Barshire now and for the future? Back to the “at a glance” summary Red – Community relations People from different backgrounds in Barshire do not get on with each other as well as people do in other areas. There is not a strong sense of community. Some positive steps have been taken to improve how well people get on in Barshire, but the level of improvement needed for the future is unlikely to be met. The percentage of residents who agree that their local area is a place where people from different backgrounds get on well together is 52 per cent. This is well below the national average of 71 per cent. Seventy-two per cent of residents think that not treating other people with respect and consideration is a problem in the area. Residents from different backgrounds are least likely to get on in Jeston and there are rising tensions between established communities and new residents from Poland and Latvia. But this area is not targeted by activities that councils and the police are doing to tackle the issue and support communities. Existing initiatives do not link together to help communities get on well together for example community development, housing, regeneration and tackling crime. Different agencies, for example the police and councils, operate independently of each other and have less impact as a result. Some links have been made between addressing community relations and tackling hate crime but there are no links to working with and supporting communities to promote better integration. There is a lack of Go to the next theme: How well are people housed?

14. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How well are people housed? Back to the “at a glance” summary Red – Affordable housing Barchester is among the least affordable places in the country to live. Providing new housing, particularly affordable housing and rural housing and the related roads and transport links, is a priority across the county which is not being addressed. There is a significant risk that plans to develop 28,000 new housing units, of which 11,500 are to be affordable, by 2015 will not be achieved. Only 312 new affordable housing units were delivered in 2009. There is evidence that the lack of affordable housing has already contributed to a 15 per cent increase in homelessness in the last two years and numbers on the waiting list for social housing have increased by over 40 per cent in the last three years. Satisfaction with housing, and particularly social housing, has fallen by 12 per cent over the last three years. There is little knowledge of the new communities entering, their housing needs or the impact this will have in future years. Housing growth, on the scale proposed, will impact on the local environment and create new demands on transport and schools. Plans and funding are not currently in place to meet future needs. While demand for new affordable housing is being met in some areas, Henford, Jeston and Northly district councils, the county council and housing providers need to develop stronger working relationships and work more collaboratively and effectively to tackle this challenge. Go to the next theme: How well are families supported?

15. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How well are families supported now and for the future? Back to the “at a glance” summary Parents and carers receive good support. Support for teenage mothers is outstanding, helping young women to continue with their education. The information service ‘Find’ provides an excellent range of guidance through the ‘Barshire Now’ website and high quality publications such as the parenting handbook. Barshire County Council uses partnerships well to reach different community groups, for example the Toy Library run by the Pre-School Learning Alliance and the Sikh Community Care Project. The council funds Parent Support Advisers to help schools identify and support vulnerable families. Early years provision is generally adequate and in places good. Registered childcare provision is good and the partnership regularly checks on the quality. However, achievement of early learning goals remains below the national average. Go to the next theme: How good is the wellbeing of children and young people?

16. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How good is the wellbeing of children and young people now and for the future? Back to the “at a glance” summary Red – Educational attainment Recent figures show that the proportion of young people in the area achieving a level two qualification (GCSE or equivalent) by the age of 19 is much lower than in the rest of the area or similar areas and is getting worse. Outcomes are particularly poor for traveller children and looked after children. Similarly, the figure for school leavers at the age of 16 who are not in employment, education or training in Jeston is much higher than the national figure, and levels of youth offending are high. Young people and their parents report that a lack of information, affordable accommodation and transport limits access to opportunities. Views of school leavers, and those 16-19 year olds in education and training, suggest that support for continuing in education and training for care leavers is patchy. The Children’s Trust has played a key role in integrating services and has contributed to strong partnership working. Agencies work well together to keep children and young people safe. Partners are working together to meet individual needs. Much progress has been made in reducing the gap between the number of children and young people with special educational needs achieving 5 A* to C GCSEs compared with the rest of the population. This Go to the next theme: How well is inequality being addressed now and for the future?

17. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How well is inequality being addressed now and for the future? Back to the “at a glance” summary The Barshire partnership works well with disabled groups and older people. Issues identified through these groups are reflected in the service planning and delivery of worklessness, education and skills the development of cultural programmes. To date the partnership has not worked with lesbian, gay, bisexual and transgender groups. Information provided by a local advocacy group suggests that there may be an issue with homophobic bullying in the secondary school in Riverside. Better information about new communities from Europe is starting to be developed to help inform local public services about what they really need. Differences between neighbourhoods are well understood. This helps to make sure that different needs are being addressed, for example variations in levels of health and educational attainment. This is starting to narrow the gaps that exist and prospects for the future are promising. Standards of education are improving in primary schools and children with learning difficulties and/or disabilities are making good progress. However, in some schools there are still too many young people who leave school with less than 5 good GSCEs. Go to the next theme: How well do priorities for Barshire express community needs and aspirations?

18. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas How well do priorities for Barshire express community needs and aspirations? Back to the “at a glance” summary The county and district partnerships work well with local people to understand their current needs. They recognise that dramatic population changes in recent years are likely to continue, but are yet to use this understanding to help them plan and deliver services that people will need in the future. Consultants were used to work with residents and wider stakeholders to inform the new community strategy. The partnership regularly uses surveys and interviews with local people to help then decide what they should do. Local people are starting to get involved in financial management and the development of services. The health partnership trialled its first participatory budgeting event in 2008 to help prioritise services to reduce health inequalities. The approach was successful and there are plans to expand this approach in future. Partners work well with local communities, community and tenant groups and voluntary organisations and use and share information to make joint plans. However, the partnership are not yet working with local people to monitor these plans and people often don’t find out what difference their contribution has made. Differences between neighbourhoods are understood and action plans for specific places are starting to narrow the gaps. Partners are starting to work together to understand the different needs of all their communities. But the Find out more about Barshire

19. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas About BarshireBack to the “at a glance” summary People in Barshire are less satisfied with the area than those in similar areas or nationally. Fifty-eight per cent of people in Barshire are satisfied with the area compared to an average of 64 per cent in similar areas and 62 per cent nationally. Barshire is a large county with a growing population of 1.45 million people living in rural villages and large towns. The area is one of the fastest growing counties in the country and its communities are becoming increasingly diverse, with large numbers of people moving in from Eastern Europe. People from different backgrounds in Barshire do not get on with each other as well as in other areas and this is a growing problem. There are increasing demands on housing, particularly affordable housing, in the area. There are major differences between places in Barshire, with some areas having high numbers of benefit claimants and low incomes, alongside much richer areas. The area has a higher proportion of older people and children than similar areas. Population densities vary significantly between urban and rural areas in the county. The Barshire Partnership is the local strategic partnership (LSP) for the area. The partnership brings together representatives from the county council, district councils, North Barshire Primary Care Trust, South Barshire Primary Care Trust, Barshire police, the fire and rescue service and representatives from the voluntary and community sector and the business community.

20. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Assessments of local public services in Barshire Back to the “at a glance” summary

21. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Performance information for Barshire Back to the “at a glance” summary Performance data Look at the full performance profile here More…

22. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Local priorities Back to the Barshire “at a glance” summary Back to Performance information Perceptions of anti-social behaviour – other areas where this as a priority

23. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Compare Barshire to similar areas Back to the Barshire “at a glance” summary Compare to neighbouring areas Search for another area to compare with Other areas similar to Barshire (statistical neighbours)

24. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Local innovation and excellence How safe is the area now and for the future?

25. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Kettleton “at a glance” • Quality of life in Kettleton - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How safe is Kettleton now and for the future? Back to the “at a glance” summary Green – Significantly improved behaviourof children and young people Levels of bullying have been reduced in Kettleton and attendance at schools has improved. ‘Do the right thing!’, the new approach to improving behaviour and encouraging positive choices has been developed and delivered by schools working together with the council, youth groups and the youth parliament. An anti-bullying scheme has been developed with a national charity. Children in all schools have undertaken workshops and role plays about the impact of bullying. This has already contributed to a 17 per cent reduction in reported bullying compared with two years ago. A consistent approach to managing attendance has been agreed by all schools in Kettleton, and a shared family outreach team now works with regular truants, those who have been temporarily excluded from school and their families. The persistent absence rate in secondary schools has reduced by 14 per cent, and the rate of permanent exclusions is also reducing rapidly. The schemes have been funded for a further three years and improvements are likely to continue. The number of children and young people getting involved in crime and anti-social behaviour is reducing. After school activities in hotspot areas (particularly Tensby and Keeton) run by Kettleton action network (KAN) and

26. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Local innovation and excellence How good is the wellbeing of children and young people now and for the future?

27. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Kettleton “at a glance” • Quality of life in Kettleton - the area assessment in detail • Best performers for this theme • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Compare with similar areas • Contact your local public services How good is the wellbeing of children and young people in Kettleton now and for the future? Back to the “at a glance” summary Green – Better education for young people Improving education and skills, and the life chances, for 14 to 19 year olds is a priority for Kettleton. The Kettleton Partnership has worked closely with secondary school pupils to understand their needs and design a broader vocational programme, including BTECs in every school. Guidance has been improved in partnership with Connexions and the number of vocational programmes in schools has increased significantly. The number of learners undertaking vocational programmes has doubled in the past two years. The percentage of pupils achieving 5 A*-C GCSEs has increased from 48 per cent to 61 per cent in the past three years and level two and three qualifications at age 19 have increased by 9 per cent and 11 per cent respectively. The number of young people going on into further education has now increased and is above the national average and the numbers of young people not in education employment or training has reduced to just above the national average. The partnership ensures that vulnerable young people and those from the most deprived neighbourhoods have the same opportunities to achieve, through tailored activities in specific schools. More purpose built facilities for vocational learning are being developed and external funding has been won for further development of vocational learning. It is likely that Kettleton’s ambitions for improvement over the next three years will be achieved.

28. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Northly District Council See a more detailed report or find out about Northly Summary Northly District Council performs adequately. Northly uses public money adequately to deliver its priorities. The cost of some services is higher than for similar services at other councils. More action is needed to improve value for money. This year Northly has made savings on energy use and staff costs. Its council tax increase is the lowest in ten years. Priorities in Northly include increasing recycling, improving housing and having a community that get on well together. On these issues they are not improving as quickly as similar councils. The council is starting to work with local people to set priorities and develop services. But people are not kept informed about progress or what happens as a result of their input. The council is reducing anti-social behaviour. It looks after public places well

29. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Northly District Council Back to the summary of Northly District Council or find out about Northly Organisational effectiveness Northly’s priorities match the concerns of local people. The priorities for improvement are; waste recycling, providing good quality housing and having a community where people from different backgrounds get on well together. Improvement in these priority areas is not as fast as in similar councils and some targets have been missed. Northly uses public money well to deliver its priorities. But the cost of some services is higher than for similar services in other councils. Northly has made savings including reduced energy use and staff costs. This has meant that this year’s council tax increases are the lowest in ten years. The council tax level in Northly is now the second lowest in Barshire. Local people are starting to work with the council to set priorities and develop services. But they do not get involved in monitoring plans and are often unclear what difference their views have made. The council is not working with people from all communities, particularly older people and the growing Eastern European population. The council does not have a good enough understanding of its changing population to make sure that services respond to their needs. The council should act to address these issues now and for the future.

30. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Northly District Council • Back to the summary of Northly District Council or see a more detailed report • About Northly • Northly is on the Barshire coast. The district consists of the main town of Northly and a number of rural parishes. The population of Northly is 92,400 living in 43,900 households. Nine per cent of the population are from Eastern European countries, against a regional figure of 3 per cent. Northly is a popular seaside resort. In the summer months the population almost doubles. There is a heavy dependency on the tourism industry and 85 per cent of the jobs in the borough are service-based. Northly is the 7Xth most deprived area out of 354 council areas. There are also pockets of severe deprivation, especially in the Riverside ward. • Northly District Council’s priorities are: • a clean and safe environment; • a prosperous and dynamic economy; • good quality housing for all; and • a healthy and cohesive community.

31. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Barshire County Council See a more detailed report or find out about Barshire Summary Barshire County Council performs adequately. The Council works well with local people and has been successful in delivering improvements in some priority areas. People in Barshire are getting healthier. Levels of childhood obesity, teenage pregnancy and smoking have all reduced and are likely to continue improving. There have been significant reductions in crime and the fear of crime. The council has contributed toward significant reductions in CO2 emissions in Barshire. Older and vulnerable people are supported to live at home, and this is having an impact on feelings of wellbeing. The council is starting to attract new businesses to the area and there are more jobs available. But there are still some problems in Barshire that the council need to take action to improve. The results for children in Barshire’s schools are not

32. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Barshire County Council Back to the summary of Barshire County Council or find out about Barshire Organisational effectiveness The council’s five priorities were developed by working with local people. Most people in Barshire feel they can influence local decisions and many have been directly involved in helping to design services that meet their needs. Barshire county council has been successful in delivering improvements in some areas but is not good at joining up projects across different departments and priorities. The council is not working well with partners to deliver improvements together. People in Barshire are living longer and differences across the county are reducing. The biggest improvements are being made in most deprived areas. Improving health is a priority in the County. The council, with health services, is working with children and teenagers through the ‘healthy you, healthy life’ campaign. Levels of childhood obesity, teenage pregnancy and smoking are reducing much faster than in similar areas. Projects to improve health are well targeted to where the need is and money has been allocated to them for 3 years. It is likely that Barshire will continue to get healthier. Levels of crime and anti-social behaviour in the County are being reduced. People feel safer, and prospects for further reductions in the future are good.

33. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Barshire County Council • Back to the summary of Barshire County Council or see a more detailed report • About Barshire • Barshire is a large county with a growing population of 1.45 million people living in rural villages and large towns. Large numbers of people from Eastern Europe are moving in to the area. How well people from different backgrounds get on together is a growing concern. There are major differences between places in Barshire, with some areas having high numbers of benefit claimants and low incomes, alongside much richer areas. The area has a higher proportion of older people and children than similar areas. Population densities vary between urban and rural areas in the county. • Barshire County Council’s priorities are: • Putting our people first; • Improving services; • Leading the community; • Caring for our environment; and • Delivering value for money

34. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Barshire and Hollerton Fire and Rescue Authority See a more detailed report or find out about Barshire and Hollerton Summary Barshire and Hollerton Fire and Rescue Authority performs adequately. The Fire and Rescue Authority responds well to emergencies and is reducing deaths and injuries. The number of fire deaths in the area is around the average compared with similar areas. The Authority is delivering imaginative campaigns to improve community safety. They are also addressing weaknesses brought up in the Operational Assessment of Service Delivery (OASD) from 2006. However, operational resilience is a key area of concern. The Fire and Rescue Authority is not doing enough to plan for the effects of climate change. For example they are not doing enough to reduce the amount of energy they use. They are not thinking about what staff and skills will be need to deliver priorities and improve value for money. For example shift

35. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Barshire and Hollerton Fire and Rescue Authority Back to the summary of Barshire Fire and Rescue Authority or find out about Barshire Organisational effectiveness Barshire and Hollerton Fire and Rescue Authority provides an adequate service to local residents. Respond to emergencies effectively The fire and rescue authority (FRA) is responding well to emergencies. Response time targets are met. The FRA also responds to medical emergencies in some areas when it can get there faster than an ambulance. This is being extended to rural parts of Jeston. As a result of this attendance times for medical emergencies have improved. The FRA is delivering the changes and improvements that must be developed as part of a new national framework for Fire and Rescue Services. For example, the development of a system to make sure that fire-fighters are well trained and able to do their jobs, putting in place operational standards, and better arrangements for regional fire control. The FRA is addressing weaknesses that it has been told it must improve on. The high number of telephone calls that the FRA gets is being managed

36. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Barshire and Hollerton Fire and Rescue Authority • Back to the summary of Barshire Fire and Rescue Authority or see a more detailed report • About Barshire and Hollerton • Barshire and Hollerton Fire and Rescue Authority covers a large area with a growing population of just over 2 million people living in many rural villages and the large town of Hollerton. Although the area is prosperous, there are small parts of the area with high levels of unemployment and people claiming benefits. The area has a lot of major roads running through it and traffic levels are high compared to similar areas. Large parts of the area experienced flooding in 2007. The Fire and Rescue Authority (FRA) contributes to two Local Area Agreements. The FRA’s five priorities are to: • respond to emergencies effectively; • reduce deaths and injuries; • help protect property and sustain the environment; • help improve the quality of life for people in vulnerable circumstances; and • work in partnership to deliver good value for money.

37. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Using resources in Barshire

38. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire - the area assessment in detail • How are your local services performing? • Performance data • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Your local services Search for other local services on www.direct.gov.uk/en/Dl1/Directories/index.htm Find out how to get involved in your local area or have a say in your local services here View Barshire’s local area agreement (LAA)

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40. National reports About CAA News Methodology Search Contact us / provide feedback Search for another area Barshire • Barshire “at a glance” • Quality of life in Barshire • Performance data • How are your local services performing? • Download the full report • Inspections and performance of other local services • Contact your local public services • Compare with similar areas Find out about inspection results or how well other public services are performing Children and young people (Ofsted) Councils (Audit Commission) Fire and rescue (Audit Commission) Health and social care (Healthcare Commission and Commission for Social Care Inspection) Housing (Audit Commission or Housing Corporation) Police (Home Office, Her Majesty’s Inspectorate of Constabulary) Prisons (Her Majesty’s Inspectorate of Prisons) Schools (Ofsted) Youth Offending / Probation (Her Majesty’s Inspectorate of Probation)

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