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LECTURE 4: Job Analysis and Description. Job Analysis Defined. Job Analysis is the SYSTEMATIC process of collecting and making judgments about all the important information related to a job. This Analysis Includes:. Identifying tasks/duties performed
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Job Analysis Defined • Job Analysis is the SYSTEMATIC process of collecting and making judgments about all the important information related to a job.
This Analysis Includes: • Identifying tasks/duties performed • Identifying Knowledge, Skills and Abilities (KSAs) required to perform those tasks
The Need for J.A. • 1975 Albermarle Paper Co. V. Moody Supreme Court Decision
The Court Ruled That... • Job Analysismust be an integral part of any validation study which attempts to demonstrate a relationship between a selection device and job performance.
The Need for J.A. • 1990 Americans with Disabilities Act (ADA) Need a systematic method to identify Essential Job Functions
1) Productivity • Started with Scientific Management • Currently part of Industrial Engineering • Job design and redesign efforts
2) Internal Equity and Compensation • Identify job-relevant differences for wage and merit increase determination
Job Analysis Methods • The choice is based on.. • Purpose(s) of J.A. • Types of jobs studied • Budget Limitations
Direct Observation • The analyst watches job incumbents and records activities. • Some sort of follow-up is required to establish essential job functions and KSAs.
Direct Observation... • Advantages: • First hand knowledge of job requirements • Works well with jobs that have a short work-cycle • Supplements other data collection methods
Direct Observation... • Disadvantages: • Does not provide complete information for more complex jobs. • May interfere with job performance • Time consuming
Interviews • The analyst interviews the incumbent(s) and records their description of job duties and KSAs.
Interviews... • Disadvantages: • Information only as good as the analyst • Time consuming, especially if there are several incumbents • Never talk money!
Interviews... • Advantages: • Allows for personal involvement • Allows for immediate follow-up to vague information
Questionnaires • A survey/questionnaire is distributed to all job incumbents.
Questionnaires... • Advantages: • Quick and easy to administer • Can get a large amount of information in a short time • Allows for employee participation
Questionnaires... • Disadvantages: • Quality of information related to the quality of the questionnaire • Must have high school reading and writing ability to complete one • Often needs follow-up interview or observation
Other Sources of Job Analysis Information • Critical Incidents • Employee logs or diaries • Technical Manuals • Training Manuals
Job Descriptions • Title • Relationships • Job Summary • Job Content
Job Specifications • Often included as part of the job description document