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Malpractice and Investigations

Malpractice and Investigations. UK & Ireland Test Centres Meeting February 2013 Fiona Mason IELTS Investigations Manager. Malpractice in this region. Candidates caught with crib sheets / notes Impersonators - with fake ID documents

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Malpractice and Investigations

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  1. Malpractice and Investigations UK & Ireland Test Centres Meeting February 2013 Fiona Mason IELTS Investigations Manager

  2. Malpractice in this region Candidates caught with crib sheets / notes Impersonators - with fake ID documents Impersonators - with genuine ID documents Candidate in-room swaps Phones confiscated Candidate collusion / copying Post-test TRF tampering* Internal fraud (not seen in last 12 months)

  3. Malpractice group work- what do we do to prevent and identify malpractice?

  4. Malpractice group work- what do we do to prevent and identify malpractice?

  5. Malpractice group work- what do we do to prevent and identify malpractice?

  6. Impersonators – additional measures we can take • Pre-test: • Current Met Police investigation – request for Chinese national candidate’s details paying by Postal Orders • UK Impersonators Photo Gallery

  7. Impersonators Photo Gallery

  8. Impersonators – additional measures we can take • Initial Registration: (staff training in the following skills) • Facial comparison • Checking ID documents for validity (implements to use) • UV light / magnifying glass • ID Scan machines • IAM photo / fingerscan • Capture candidates’ signature

  9. Impersonators – additional measures we can take • During test: • Check ID documents more thoroughly • Check candidate more thoroughly – use IAM photo • Registering for speaking test: • Further facial comparison / ID document check • IAM verification • Confronting the candidate

  10. Impersonators – Confronting the candidate • What to do when you suspect? • Discuss in groups the following questions: • Would you let them sit the test? • What would you say to them on the test day? • If you decided they were an impersonator what would you say to them? • What else do you do (on test day / follow-up with BC)? • Do you call the police?

  11. Impersonators – additional measures we can take • Post-test (after test day): • Send malpractice form to RMT / Cambridge English (in administrators manual) • We can use data gathered by you on test day: IAM photo / application photo / ID document / test materials etc to make a decision • We can also invite candidate for post-test interview

  12. Impersonators - measures we can take Pre-test: Imposters Photo Gallery Postal Orders Test Registration: ID document - check for validity Facial comparison ID scan machine Collect signature During test: Check ID documents more thoroughly (IAM photo vs ID doc vs Photo Gallery) Spk. test Reg.: Facial comparison/ check ID for validity IAM verification Post-test: Submit malpractice form Use data gathered

  13. Origin of Investigations Recognising Organisation External source e.g. police, tip-off Test centre Cambridge English analysis Regional Management Team Investigations Manager

  14. Questions?

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