Strengths Based Leadership Approach to Building Patient-Centered Medical Home Teams

1. Strengths Based Leadership Approach to Building Patient-Centered Medical Home Teams Angela Mitchell Executive Master of Public Administration Capstone Portland State University June 2013

2. Topics Covered Today…• Health care reform • Patient-Centered Medical Home teams• Strengths Based Leadership• Research Methodology & Design• Conclusions & Implications• Recommendations

3. Brief Background • The United States spends $2 trillion annually on healthcare, more than any other industrialized nation • 2010, Affordable Care Act (ACA) was signed by President Obama • Over the next four years 50.7 million Americans will be eligible for insurance – 140,000 in Oregon • As a result, Providence Medical Group is transforming into a Patient-Centered Medical Home

4. Not Just Checking off Boxes…Means a Culture Change physician centered to team-based model

5. Patient-Centered Medical HomeAchieves Triple Aim

6. Research Questions • Does having an understanding of individual and team members’ leadership strengths improve team development? • Will team members find the Strengths Based Leadership training useful to their role and their team?

7. Methodology • Interviewed with Director, Manager and 3 Change Coaches • Organizational Development Analysis using CAP • Found a GAP in team building • Developed Training Curriculum • Experimented on 4 clinics • TDM measure & Team Evaluation Questionnaire used to test

8. Organizational Development Analysis GAP FOUND

9. Developed & Applied Training Curriculum

11. 2 Clinics did not receive the training Glisan Mercantile Experiment 2 Clinics received Strengths Based Leadership training Happy Valley North Portland

12. Conclusions & ImplicationsResearch Question 1 • Teams who received the Strengths Based Leadership training • Teams who did not received the Strengths Based Team training

13. Research Question 2 Average scores for 35 team members who received the training

14. Recommendations

15. Questions?