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Using LibGuides as a Web 2.0 Content Management System & Collaboration Tool for Engineering Librarians

ASEE Annual Conference & Exposition Louisville, KY June 23, 2010. Using LibGuides as a Web 2.0 Content Management System & Collaboration Tool for Engineering Librarians. Richard Bernier – . What is Library 2.0?.

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Using LibGuides as a Web 2.0 Content Management System & Collaboration Tool for Engineering Librarians

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  1. ASEE Annual Conference & Exposition Louisville, KY June 23, 2010 Using LibGuides as a Web 2.0 Content Management System & Collaboration Tool for Engineering Librarians Richard Bernier –

  2. What is Library 2.0? • “Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input” – Michael Casey • Integration of Web 2.0 services into a traditional library environment • Two-way flow of information allowing users to contribute to the knowledge base for other users. • Read-write environment for the user

  3. Why Create a Web 2.0 Environment? • College students already conduct most of their time online in a Web 2.0 environment. • If we are going to serve them online, we must do so in the online environment that they are already in. • Direct user-librarian interaction at the point of need.

  4. Enter LibGuides • First and foremost, it is a content management system designed specifically for libraries with Web 2.0 features built-in. • Subject guides setup by individual librarians – can be co-authored by others • Numerous box types allow for a multitude of different content (Simple Links, links with pop-up balloons, embedded video, RSS feeds, Rich text / Dynamic Content / Scripts, podcast feeds, etc.)

  5. Web 2.0 Features Users can: • Suggest resources • Rate resources • Leave comments • Communicate directly with librarians via chat widgets • Sign up for RSS feeds • Receive email updates about new guides published

  6. Web 2.0 Features it Lacks • Users can not create their own accounts to customize for their own purposes- • Can not communicate with other users or librarians through their own profile. • All interaction is anonymous.

  7. What a complete Library 2.0 System might look like Database Authentication OPAC Integration Single Log-in for users Communication with staff / other users Subject Guides E-Reserves

  8. Personal Observations • Very high usage of the Guides • Chat widget feature is highly used. Accounts for approximately 1/3 of our reference questions. • Almost no usage of the comments or link suggestion features. • The star rating feature is used somewhat but multiple links to the same database do not share ratings from page to page.

  9. LibGuides as a Collaboration Tool via LibGuides Community • LibGuides Community Site – browse or search guides to discover new resources. • Can copy links, boxes or complete guides • 92,936 guides by 21,387 librarians at 1,401 libraries worldwide

  10. SpringShare Lounge SpringShare also has a support blog and Twitter account

  11. Other SpringShare products expanding Library 2.0 capability • Campus Guides • LibAnswers • Scholar Guides

  12. CampusGuides • LibGuides • Library Subject Guides • (2 levels of accounts, Admins, Librarians) • Campus Guides • Library systemLibrariesSubject Guides • (3 levels of accounts, 3rd could be students or faculty) • ePortfolio feature - 90% done • Future enhancements will allow administrators to define permissions to different levels with greater granularity

  13. LibAnswers • A highly functional frequently asked questions reference tool and knowledge-base • Users can ask questions • Previously answered questions will pop up as they type the question • Unanswered questions go into an unanswered questions queue which can be answered by a librarian and added to the knowledgebase • Avoids repetitive questions such as “How do I find out if you have a particular journal?

  14. ScholarGuides • Will be revealed at the end of this month • A guide about a person – faculty member, researcher, anyone on campus. • Boxes would describe their education, awards, publications, etc.

  15. Conclusion • Just over ten years ago we redefined our definition of a library • No longer confined by physical location -resources available online • This has grown in sophistication • We are now in another major transition- its not just in how we make resources available, but how we present these resources and communicate with our users.

  16. Richard Bernier Reference & Electronic Services Librarian bernier@rose-hulman.edu http://sites.google.com/site/richb72/

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