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Agency Report: Wilmington Senior Center

Agency Report: Wilmington Senior Center. Heather E. Brown. Wilmington Senior Center Mission.

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Agency Report: Wilmington Senior Center

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  1. Agency Report: Wilmington Senior Center Heather E. Brown

  2. Wilmington Senior Center Mission “Wilmington Senior Center provides life-sustaining and life-enriching services, opportunities and partnerships that have a positive impact on older adults physical, mental, and social well-being and that contribute to future generations” (Wilmington Senior Center, 2012a)

  3. Demographics (WSC, 2012a, p. 2)

  4. Policies and Procedures • Ethical • Code of Ethics • Confidentiality and Non-Disclosure Agreement • Conflict of Interest Policy • Whistleblower Policy • Joint Venture Policy • Personnel Policies • General Employment Policies and Practices • Employee Compensation • Employee Development • Termination of Employment

  5. Policies and Procedures cont. • Crisis Procedures • Suicide Prevention Protocol for Senior Centers • Emergency Preparedness Plan • Specific Job Procedures • Reception Desk Procedures • Driver Procedures • Accounting Procedures • Program Procedures • Senior Employment Program must comply with federal policies and procedures to keep federal funding.

  6. Organizational Structure (WSC, 2011)

  7. Governance • Board of Directors • Comprised of 18 volunteer directors • One Members Council representative • One Board of Advisors representative • Executive Director is the “resident agent” of the Center • Officers Include: President, Vice President, Secretary , Treasurer, Assistant Treasurer • Board of Directors Responsibilities • Provide governance • Financial oversight • Strategic Planning (WSC, 2009)

  8. Funding • Government • Federal contracts (3) • Title V • Senior Community Services Employment Program • Care DE Title III-E • Caregiver Resource Center • Supportive Housing • Ministry of Caring Samaritan Outreach • State • Grant-in-Aid • Dispersed among every senior center in the state. • United Way • Community Impact Fund • Designated donations

  9. Funding cont. • Grant Funds • Foundations • Corporations • Philanthropic groups • Revenue • Lafayette Court Apartment rentals • Commercial tenants and rentals • Fundraisers • Membership dues • Thrift Shop sales • Sales services: Transportation & Vending machines (WSCb, 2012)

  10. Agency Relationships • Programs • Christiana Care – Health & Wellness programs • Delaware Aging Network (DAN) – Case Management Services • Delaware Mental Fitness Coalition – Brain Health Initiatives • Retired Senior Volunteer Program (RSVP) – Employment program • Children & Families First Grandparent and Caregivers Resource Centers • Big Brothers Big Sisters • Duffy Hope • Delaware Helpline • Contact Delaware • Clothing Bank of Delaware • Sunday Breakfast Mission • Delaware Division of Services for Aging and Adults with Physical Disabilities • CARE Delaware • Newark Senior Center • Food Bank of Delaware • Teach America

  11. Agency Relationships • Services • AARP • DE Paratransit • Generations Home Care • St. Patrick’s Center • Art Reach • Financial • St. Anthony’s Community Center, Inc. • Supports City Fare Nutrition Program, which provides member lunches • Reimburses the Center for Meals-On-Wheels deliveries • Christiana Care – Rents space on-site and Health & Wellness • Newark Senior Center – Funding & staffing for Caregiver Resource Center

  12. Strengths, Trends & Challenges • Strengths • Partnership and Collaborations • 50 non-profit and government agencies • Unique Outreach Programs • Grandparent Resource Center • Caregivers Resource Center • Senior Community Service Employment Program • Social and medical services (partnerships) • Lafayette Court Apartments • Trends • Economic Security Initiative • State of the economy • Challenges • Funding sources • Staffing shortage

  13. My Role as Intern • To Learn & To Educate • Learn • The administration of a non-profit organization • Challenges faces by the clients and families served • Research resources • Networking • Funding • Agency partnerships • Educate • Teach staff design techniques • How to use a branded template to create flyers • Share new resources discovered to help clients face challenges to the Board of Directors and senior staff.

  14. Resources • Wilmington Senior Center (WSCa). 2012. Annual Report for 2011. Wilmington, DE: S.Getman • Wilmington Senior Center (WSC). 2009. By Laws of Wilmington Senior Center, Inc. Wilmington, DE: Board of Directors • Wilmington Senior Center, Inc. (WSC) (2011). Grant-in-Aid Proposal. Wilmington, DE: S. Getman • Wilmington Senior Center (WSCb). 2012. Wilmington Senior Center 2012 Budget. Wilmington, DE: S. Getman

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