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Squad 1: Genre and Feature Analysis

Current Scenario . We examined one high traffic page from each second level page category

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Squad 1: Genre and Feature Analysis

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    1. Squad 1: Genre and Feature Analysis Nick Baumgardner Jeff Smith Katie McAlpine

    2. Current Scenario We examined one high traffic page from each second level page categorythe stand alone pages and the satellite pages. Stand alone page: Library Grant Information Page Satellite page: Library Services Page

    3. Problems and Issues Grant Page: large area of information mostly unorganized content, leading to navigation problems Services Page: navigational difficulties Some users couldnt understand all categories

    4. Our Analytic Steps Grant Page: Performed object sort activity with existing objects as well as items not currently on page Gave participant option of including/excluding objects based on usefulness Surveyed grad students and faculty Services Page: Examined services page for categories and objects Performed a card sort with undergrads, grads and faculty members Observed how they chose to arrange information

    5. Preliminary Findings Grant Page: Faculty researchers are very task-oriented Faculty seems to be less inclined to require links for quick access to other library resources Grad students seemed more inclined towards links to external resources Services Page: Items that dont fit in categories or on the page Found categories that were unclear Faculty were more likely to know where to look for items in current navigation

    6. Transformed Scenario Grant Page: Reduce non-grant-related content Page information needs to be categorized Services Page: Categories that are easier to understand A mouse over to define potentially confusing categories Adding a category for library help

    7. Work Remaining To determine most frequently performed task by library web users Compare and contrast frequency of tasks among grad students, undergrads and faculty members How important is page layout consistency to usability? Analyze content categories for other second level pages

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