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Change in the NICU The Physician’s Role. John Q. Buchheit MD Director of Neonatology Chief of Staff East Tennessee Children’s Hospital Knoxville, TN. DISCLOSURE I have no financial relationships to disclose. We will not be discussing off-label applications for devices or pharmaceuticals.
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Change in the NICUThe Physician’s Role John Q. Buchheit MD Director of Neonatology Chief of Staff East Tennessee Children’s Hospital Knoxville, TN
DISCLOSUREI have no financial relationships to disclose.We will not be discussing off-label applications for devices or pharmaceuticals.
Change • What does it look like in the NICU? • How does it happen in your unit?
Leadership • Finding Leaders • Helping your leaders succeed
Leadership • What do you do with the Naysayers? • What do you do with the people who work in the NICU just because that’s their job?
Physician Resistance to Change • Factual • Emotional • Prejudicial
Starting New Projects • What aspects are best handled by the physician? • What aspects are best handled by non-physicians? • Establishing Priorities • Getting Buy-in
Evidenced-Based Decisions • It’s great if you have evidence and it’s clear cut. • What do you do if the evidence is conflicting? • What if there’s no evidence at all?
Change in the NICU • Natural resistance to change. • Can’t happen without the right environment. • Creating the environment you need. • Physician ownership vs. Physician commitment
Change in the NICU • What the right culture looks and feels like. • An ongoing, never-ending process (like any other good relationship).
Safety • Individual vs. group dynamics • Having a team vs. true teamwork
Physician Leadership • Suggested Reading list: • The 8th Habit by Stephen Covey • Practicing Excellence by Stephen Beeson • Good to Great by Jim Collins • Hardwiring Excellence by Quint Studer • Why Hospitals Should Fly by John Nance
Team & Staff Engagement? Sheri Smith, RN & Carla Saunders, NNP East Tennessee Children’s Hospital
Disclosures • I have no financial relationships to disclose. • We will not be discussing off label applications for devices or pharmaceuticals.
Focus It’s not just about Saving Lives…It’s about Improving Outcomes
Passion • Engage your fire starters • Weekly multidisciplinary meetings • Listen and follow-through • White Board in unit tracking days between infections • FOCUS Groups with every infection • Humility in leadership • Staff involvement, engagement,and transparency • Champions