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Shift Happens:

Shift Happens:. Changing the Culture of Academic Advising. Bay de Noc Community College. Annette Johnson, Career/Academic Advisor Beth Noreus, Transfer Coordinator/Academic Advisor. Michigan’s Upper Peninsula. Bay College. Main Campus West Campus 2,300 Students 45 Faculty

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Shift Happens:

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  1. Shift Happens: Changing the Culture of Academic Advising Bay de Noc Community College Annette Johnson, Career/Academic Advisor Beth Noreus, Transfer Coordinator/Academic Advisor

  2. Michigan’s Upper Peninsula

  3. Bay College Main Campus West Campus 2,300 Students 45 Faculty 98 Staff 101 Adjunct Faculty

  4. Bay College and Achieving the Dream • Round 4 College: $50,000 in 2007; $100,000 per year 2008-2012. • Focus areas: 1) Developmental Education, 2) First Year Experience, 3) Advising, and 4) Professional Development • Professional Development activities: • On site: Collaborative for Teaching and Learning--2008 and 2009 • On site: On Course 2-4-day workshops—2009-13 • On-site: Faculty and Advisor Trainings 2009-2013 • Off site: NADE, CRLA, FYE, NACADA, AtD, MCCA, National On Course

  5. Focusing the Lens on Advising

  6. Advising Team Formed Bay College is a faculty driven advising model, which moves professional development and continuous training in advising to the forefront. • Co-Chairs from Student Services and Faculty • Cross-divisional faculty representatives • Student Services advisors • Division Deans • TRiO • Retired faculty advisor

  7. Professional Development • Attended NACADA and MiCADA conferences • Participated in NACADA webinars • Utilized NACADA resources • Created in house faculty and advisor training sessions with feedback surveys • Support staff training

  8. Action Items • Wrote Mission/Vision Statement • Branded Advising Logo • Compiled Advisor Handbook • Developed Faculty/Advisor Training • Created Cool Advising Tools

  9. Mission Statement &Guiding Principles Academic Advising Mission Statement “The mission of Bay College Academic Advising Program is to foster student success by collaboration with students to help them develop their educational plan in a supportive environment.” Guiding principles • Being responsible • Asking the right questions • Learning about the student • Empowering the student • Providing direction • Advocating • Navigating the system • Mentoring

  10. Branded an Advising Logo

  11. Compiled Handbook Merged All Advising Tools • Contact Information • Placement and Prerequisites • Financial Aid • Career and Transfer Advising • Academic Support Services • On-line learning resources • Forms • Off campus directory for student assistance

  12. Faculty/Advisor Training • During SOAR updates and open Q & A • Address survey results and questions • Technology updates (myBay) • Financial Aid updates • Program, prerequisites, new courses • Overview for new faculty and advisors • Refresher opportunities • Systematic approach to student advising

  13. Training Provided • Advisor training during SOAR • 5 years of training (2009-2013) • 16 training sessions • 84 advisors • Total hours of training 516

  14. Cool Advising Tools • Advisor and student advising checklists • Advising Portfolio • Flow charts • Student planner • Community resource brochure • Advertising materials • Steps for Success TV monitor slides • Posters in common areas and classrooms

  15. Changing the Culture:Shift Happened • Faculty shift • Understanding of admissions, records and registration, financial aid, career services, and transfer procedures • SOAR attendance and advising/registration in faculty offices • Student Services shift • Faculty input: e-mail accounts, on-line forms, communication • Student shift • Ownership of educational plan • Institutional and Cultural shift • Student Success and Completion

  16. Faculty Advising Comfort Level Q: How comfortable do you feel in carrying out your advising duties? 2009 68.1% 2012 83.3% 2013 93.8% Q: Regarding your personal experience and that of your students, how would you rank the level of student engagement that occurred in your office today? 2009 63.8% 2012 94.1% 2013 94.0%

  17. Student Satisfaction with Academic Advising

  18. Primary Advisor

  19. SENSE Questions D – I was able to meet with an academic advisor at times convenient for me E – An advisor helped me to select a course of study, program, or major F – An advisor helped me to set academic goals and to create a plan for achieving them

  20. Know About College Services

  21. Acknowledgements • AtD Leader College 2012 • Ranked 30th amongst 700 community colleges by Washington Monthly 2013 • Presentations at State and National Conferences

  22. Moving Forward • Continue advisor training and evaluations • Robust advising tab in myBay • On-line student degree audits • Review point of contact for incoming transfers, readmit, and change of major students • Advising with the focus on Student Success and Completion

  23. Thank you for attending. Beth Noreus noreusb@baycollege.edu Annette Johnson johnsona@baycollege.edu

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