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HCS 451 Course Material HCS 451 Entire Course HCS 451 Week 1 Discussion Question 1 As we get started this week, we need to talk about the implementation of quality management and risk management programs in health care. Elaborate on how leadership in your organization supports the implementation of quality management or risk management programs. What seems to be effective or ineffective? What would you recommend to increase leadership support or involvement in these programs in your organization? • HCS 451 Week 1 Discussion Question 1 • HCS 451 Week 1 Discussion Question 2 • HCS 451 week 1 Individual Assignment Overview of Risk Management and Quality Management in Health Care Worksheet • HCS 451 Week 2 Discussion Question 1 • HCS 451 Week 2 Discussion Question 2
HCS 451 Course Material HCS 451 Week 1 Discussion Question 2 HCS 451 week 1 Individual Assignment Overview of Risk Resource: Overview of Risk Management and Quality Management in Health Care Worksheet Grading Criteria Conduct research to provide you with an introduction to the health care disciplines of risk management and quality management and their roles in and influences on organizational performance. • Why is risk management important in organizations? What benefits are gained by implementing a risk management program? Describe challanges you see in obtaining buy-in and support from staff? What are the barriers in implementing a risk management program? What would you recommend to help overcome these barriers?
HCS 451 Course Material HCS 451 Week 2 Discussion Question 1 HCS 451 Week 2 Discussion Question 2 Health care quality occurs when: patients can access a continuum of appropriate care and service in a timely manner, patients are educated and actively participate in the planning and delivery of their care and service, clinical outcomes are achieved with excellence, patients achieve their care goals and optimum quality of life, patient satisfaction outcomes are delivered with human dignity and compassion • What are the concepts of quality management that you have observed in your organization or previous organization? Describe each.
HCS 451 Course Material HCS 451 week 2 Individual Assignment Risk Management Assessment HCS 451 Week 3 Discussion Question 1 Which components of performance-management systems do you think are most important and least important? Why? Explain which components link most closely to risk-management and quality-management systems and provide specific examples to support your answer. • Resource: Risk Management Assessment Summary Grading Criteria and Sample Executive Summary located in the Center for Writing Excellence • Navigate to the Center for Writing Excellence in the University Library. • Under Writing Resources, click Tutorials & Guides. • Under Samples, click Sample Executive Summary.
HCS 451 Course Material HCS 451 Week 3 Discussion Question 2 HCS 451 week 3 Individual Assignment Quality Write a 1,400- to 1,750-word executive summary in which you complete the following: Describe the purpose of quality management in health care organizations in general and in your chosen organization type in particular. Explain three to five key concepts of quality management. Comment briefly on why there are so many other names and terms used to describe quality management—continuous quality improvement, total quality management, performance • Consider the decision-making process for risk management and quality management and answer the following questions: • 1. Which step in the decision-making process do you think is most underutilized or difficult to complete? What would you do to change it or make it easier?
HCS 451 Course Material HCS 451 Week 4 Discussion Question 1 HCS 451 Week 4 Discussion Question 2 What tools would you most likely use when making risk- and quality-management decisions? Explain your answer. What is about some tools that might now work for you? • Consider the decision-making process for risk management and quality management and answer the following questions: • 1. Which step in the decision-making process do you think is most underutilized or difficult to complete? What would you do to change it or make it easier?
HCS 451 Course Material HCS 451 week 4 Team Assignment Organizational Performance HCS 451 Week 5 Discussion Question 1 .The hospital meets legal and regulatory requirements but has not kept pace with some of the newer technologies and patient conveniences becoming more prevalent in the health care industry. o What strategies can the organization take to survive, improve its performance, and compete with other hospitals over the next 5 years? o What are some advantages or disadvantages of these strategies? Provide specific examples to support your answers. • Discuss the influence of regulatory and accreditation standards on performance-management systems. • Discuss how the performance-management systems affect risk management and quality management in each type of organization.
HCS 451 Course Material HCS 451 Week 5 Discussion Question 2 HCS 451 week 5 Team Assignment Tools and Decision Making Conduct research about decision-making processes in risk management and quality management in health care, including the following: Common problems encountered by your chosen organization type How to acquire relevant information required for decision making Common tools used to enhance decision making Challenges that may be encountered in making risk-management and quality-management decisions • Morale among staff has declined, and county residents have complained that they are not treated with dignity and respect and are not receiving high quality care and service. • o What strategies can XYZ Health Department implement to provide high quality care and services to the county residents and to help increase customer satisfaction? • o How can these strategies help minimize risk and improve quality? Provide specific examples to support your answers.
